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4/10 Médiocre
Chanell C.
22 mai 2024
Never Again
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was not my first time staying at an Elk Springs property but my first time was on the main property. Not sure if that makes the difference, but my first experience was pretty good. I cannot say the same for this stay. I booked this stay for my family and I because I was the only one who had been to Gatlinburg and I was embarrassed for booking this cabin. It was 15 of us total and the cabin is supposed to sleep 20. The hot water was gone after about 5 of us took showers, so most of us took cold showers the whole stay in order for everyone to be ready at the same time. The basement reeked of dogs and was filled with spiders near the area where my nieces and nephews were to sleep. We had to buy spray for the spiders because there were so many. The place was tidy but not cleanly. The Wi-Fi kept freezing as if it was not meant for 15 plus devices to be connected to it. We bought ribs and other food to bbq. The grill was filthy. We had issues with the propane tank. Maintenance came out and insisted the tank was full. When we got the grill fired up, it went out before the 60 minute timer and was completely empty. We had to finish our ribs and chicken in the oven which took a while. Appetites were ruined by the time they finished. The pool was also filthy so we didn’t even use it. All in all, it was nice to be together but I would never stay in this cabin again. We were all kind of upset we spent money on a place we were uncomfortable at. I hope that the owners can do better for the next group that decides to stay there.
