Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A little dated, but very well maintained. A comfy bed and couch. Great location!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location couldn't have been any better. The room was definitely dated, but clean and the bed was very comfortable. The space was very quiet which was nice as we had our one year old son with us. We will definitely stay there again.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We knew going in that the unit was somewhat dated but it was clean and was a good fit for our travel. Definately could use some updating. Small things could go a long way. We had a issue with the toilet but that was taken care of very quickly.....good job.
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We checked into our room and the main door was so loose light was coming around it. The balcony door would not lock. That night I went to shower and there was no hot water. The breaker in the room had tripped, thankfully my husband found it, as there was never an attendant around. Very disappointing and VERY unsafe!!
Rating Details:
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location was great!! I'd stay here again. The place is older and shows it's wear. I had no interaction with any staff if any issue I'm not sure how good communication would have been. I arrived early and my door code worked at that time. The door and lock was very questionable one good kick and anyone could enter. I was solo but felt safe here even with my door concerns. Place was clean just older and well used. I was able to park in a covered spot close to elevator over all great stay qnd would return.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was great!
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was somewhat unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Dirty room, rug was never vacuumed, still had items on floor. While looking for outlets discovered a small beach ball behind living room TV and articles of clothing behind headboard on floor which proves this room was not prepared for our stay. Fireplace rug was torn at the edges. The refrigerator was not working, so I moved it out to see if it was plugged in, what a mistake, what a mess back there. There was no info about anything in the condo as far as circuit breaker needing to be flipped on to run refrigerator. Chandelier over the little kitchen table had bulbs and glass shades missing. The chairs itself were all scraped up where there once was paint. Was a little unsettling not having management on the property to deal with issues. The woman who was there all-day cleaning pool, etc, was very helpful and working very hard. The location was excellent, which basically was the only good thing about the condo. This room needs extensive cleaning and upgrades. I actually have pictures of this room, but no way to include them here. STAY AWAY from room 311 !!!!
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
It is an ok location there was no view. It was an alright size. Discrepancies no water pressure in bathroom sink wall paper pealing everywhere headboard made it where you lost your pillow plugs with no covers pots and cups stank soda machines down below did not work.great pool but closed at 10 so any adults being out and about all day couldn't use it.construction on other rooms began early disturbing our sleep. Love the key pad idea.stains throught the room under couch cushions walls did not feel clean. Fire alarm for the room is under the counter in a cabinet. Not clean not safe. Not worth what I paid for the room. And am sorry to say I will not be recommending your rooms to anyone.
Rating Details:
The vacation rental was spotless.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Needs updated. Furniture was in poor shape.(broken &/or very worn). The sofa was worn and the matress on ot was absolutely horrible. My daughter pnly slept on it the first night. towels for 4 people for 4 days. No office on sight. No extra trash bags, not even a full roll of toilet paper. Inside lower cabinet was very dirty. No bowls and pan needed to be thrown away. Someone had burnt something so bad in it that I could even ship out the black stuff. Location was perfect. Overall, it was clean.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This lodging was bad and got worse.
Worst hotel Iâve stayed at might as well stayed at a red roof in
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
One roll of paper for a two night stay nobody at the front desk the entire weekend garbage on the bowcany pools that you canât see the bottom of no cups for coffee
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Well, where do I begin? Don't know who the owner is, but whoever cleans the condo needs to be fired! Also, a few things in the condo need to be replaced.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed location. The condo could use a little repairs. A lot of cold air comes in around the main door. You can see light around it. Kitchen burners not right. Scared to try to use them. And just some over all work on walls etc. it was clean and great location . I believe the elevator needs repair also.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
good
Rating Details:
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved the location. That's about it. Furniture was quite dated. No space for toiletries in bathroom. Shower bypass handle didn't work correctly. WiFi was not good at all. Could be nice with some upgrades, remodel.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Disaster: no forks, no glasses, no pots and pans, no toilet paper , no shampoo. Stove did not work except for high and off, shower did not switch properly from faucet to shower head, filthy couch
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have come to the Gatlinburg Family Fest for the past 5 years. All of our stays have been at Oak Square except one. Our previous rentals at Oak Square have been through VRBO and all on the 2nd floor and all were very nice. This time we rented through . Don't know if this one, on the 3rd floor was individually owned or owned by the property but it was no where near kept up as nice as previous rentals. Wallpaper peeling in several places, Very few pots, pans, one glass, few utensils, 2 towels, couch was nasty looking, and the whole place was in dire need of upgrading. For almost $600 for 3 nights I expect better
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was the most run down uncomfortable place we have ever stayed. Beds were so broke down springs jabbing you lumpy tub drain didnât hardly work code was sent to my phone after I checked out. What a nightmare
The condo was great and what we needed for out getaway! Yes it is a little dated and could be a little cleaner/fresher but overall was perfect for our stay, we just slept and showered there!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The staff was great and so was our room I will stay here again
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Oak square was very outdated, unclean, and unsatisfactory! We took my inlaws for the weekend and when the opened the pull out bed popcorn spilled out of it, there were no pillows for it either. Bathroom was also dirty and floors didnât look like theyâd ever been vacuumed. The location was nice but that was the only thing that is a positive for oak square!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Oak Square is in a great location to downtown Gatlinburg! It is also close to the Smokies and bypass. We did a lot of walking since traffic was crazy the time of year we went. The facilities as a whole were clean and well maintained for an older building. Our room was a little outdated but comfortable. For the great price we paid I canât really complain! I would stay here again. The cleaning staff just needs to check under the bed and furniture for trash, we found a half eaten cookie and a couple of wrappers that werenât ours. Overall I would give Oak Square 4 out of 5 stars!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location. Perfect for walking anywhere.