6/10 Satisfaisant
Tara A.
17 janv. 2024
Les points forts : Propreté, arrivée, communication et emplacement
Great Unit, Poor parking
The unit at the MGM Signature was great - very large with high ceilings and beautiful fixtures. The location was close to the Las Vegas Strip which was convenient for doing things in the immediate vicinity.
I would however not stay at this building again secondary to the parking situation which was horrible. The valet parking is either full or unable to be accessed daily because of staffing issues resulting in us needing to self park. The self park itself is not the problem, but the fact that it takes almost 30mins to get from self park to the MGM Signature is. This is particularly problematic when carrying groceries or luggage, and the parking staff were unwilling to let people past the gate to drop things off.
If I was aware this was the situation, I would not have stayed in this property.
The parking manager and hotel manager were very unhelpful (and parking manager very rude) regarding the parking situation. The rest of the hotel staff were very pleasant and polite as was communication with the property management company,
If you do not have a vehicle, I would recommend this property, If you do and intend on using it regularly, stay elsewhere.
Tara A.
Séjour de 4 nuits en décembre 2023