Cabane confortable dans Hocking Hills, Wifi, proche de toutes les attractions de Oldman cave.

Thank you for the five stars! We’re so glad you enjoyed the peaceful location near Hocking Hills. We wish the clouds had cleared for your stargazing, and we’d love to welcome you back for another stay!

We disagree with several claims in this review. The reservation was for two guests, but four stayed. The cabin was cleaned before arrival, and, to our knowledge, the heating equipment was working at check-in. When concerns were raised, we responded and explained the additional heating options available. This is a rustic cabin in a wooded setting, not a five-star hotel, although cleanliness and working amenities remain our responsibility. Despite our efforts to help, the guest continued requesting compensation. She and her friends stayed for the booked visit and then sought a full refund, which we declined. We ask Vrbo to review the reservation details, communications, and submitted photos and videos. We take concerns seriously, but we do not believe this review fairly reflects the stay or our efforts to assist. Given the additional guests beyond the reservation and the issues during this stay, we will not accept future reservations from this guest.

We’re sorry your stay did not meet your expectations. We take concerns about cleanliness seriously. The cabin is cleaned before each arrival, fresh sheets are put on the beds, and we have regular pest control. We will follow up with our cleaning team about the dishes, shower, beds, and insects you described, and inspect the wall and electrical box issues you noted. The cabin is in a wooded area, so insects can sometimes get inside. We also keep the grass cut, though heavy rain can delay mowing. We understand that neither explains the conditions you reported, and we appreciate you bringing them to our attention.

Thanks for staying at cabin. I appreciate your great revew. Please come back.

Thank you for your feedback. I’m sorry your stay did not meet your expectations. Cleanliness is something we take very seriously. The cabin is professionally cleaned and inspected after every guest checks out, so I was surprised to hear your comments. If the bathroom had been in the condition you described upon arrival, I wish you had contacted me immediately so we could have sent someone to address it right away. Regarding the roof leak, the heavy rain that night revealed an unexpected issue that had not been present before. As soon as you notified me, I arranged for maintenance to come the following morning, which was the earliest possible opportunity. I also offered a goodwill credit for the inconvenience. Our goal is always to provide every guest with a comfortable stay, and we have many guests who enjoy the cabin and leave positive reviews. We appreciate all feedback, as it helps us improve, and the roof issue has since been addressed. We wish you all the best in your future travels.

Thank you for your feedback. We’re glad you enjoyed your time visiting your daughter. We apologize for the condition of the outside area — due to the recent heavy rain, it’s been difficult to keep the grass maintained as often as we’d like without damaging the ground. We truly appreciate your understanding and will continue working to improve this for future guests.