The host was very good. Communication was immediate. The house was clean for the most part. However, I felt like I had to bother the host more than I should have, and I would say that this is more of a reflection on whomever he has do cleaning/maintenance of the home. No dish soap in the kitchen dispenser, only one roll of extra toilet paper and no tissues. The bottom of the shower curtain in the master bath was filthy, many of the mirrors had fingerprints. The coffee pot had old grounds in it, stove top greasy. The host did note to turn the knob on master shower, not pull, it still fell off. He stated that the maintenance person noted it was fixed, but it was not. One bedside lamp was missing the knob to turn it on, and the porch light never seemed to work. We would turn it on when we left during the day, and by the time we returned it was off. Other reviews stated that the mattress was hard and the pillows were flat - that is accurate. They also noted that the door did not always open on first try, which is also accurate. Sometimes we had to enter the code three times to get in. The front door is warped at the bottom and does not shut tightly, which would explain why we had to chase a few small lizards out of the home. There is also a very loud fan/blower that comes on periodically and a neighboring dog that seems to only want to bark at 2 a.m. One other odd thing was that the washer/dryer was outside on a porch, not inside the home.