à Pitkin Town, sur Quartz Creek, satisfait votre goût pour l'aventure

Thank you so much for the wonderful review! It was a pleasure having you stay with us. I’m so glad you enjoyed the cozy, old-fashioned character of the cabin and that the information I provided helped make your stay enjoyable and comfortable. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again!

Greetings Lori, Randy and family, thank you so much for the wonderful review! We are thrilled to hear you enjoyed your stay and would love to host you again the next time you visit. Your feedback during your stay is most important to us and helps our team provide the best possible experience to our guests. Safe travels!

Thank you so much, Darlyn, for sharing such a beautiful note in our guestbook! We are absolutely thrilled that you enjoyed listening to Quartz Creek from the deck and got to experience that soul-renewing moment watching the deer graze just below. We always strive to be attentive and accommodating, so we are incredibly humbled by your compliment calling Thomas the 'best, most attentive and accommodating host ever!' Knowing we helped make your recent visit to Colorado comfortable means the world to us. (Note to future guests: Darlyn and Kevin reached out to let us know they completely intended to leave a 4-star rating for their stay but accidentally selected a 3-star rating on the app. We are so grateful for their kind words and high praise!)Many blessings to you both, and you are welcome back to the cabin anytime Colorado calls your heart home again!"

Our team have provided excellent care for select groups for the past 20 years and we were disappointed the guest did not advise my local property manager nor myself of any issues during the stay. We appreciate feedback but feel the extremely low rating is unwarranted. One issue could have been immediately resolved - while other such as House rules clarified early in the guests stay. The guest agreed to a rental contract via VRBO that highlighted the ladder-stair access to the upstairs bedrooms and bathroom; and was emailed a Welcome Guide- this also detailed the ladder-stair access. Neither document mentioned an RV hookup nor washer and dryer availability. A few days before the rental term the guest asked to use our RV ‘hookup’ for one guest; he was advised this was considered camping in Pitkin and was disallowed by Town ordinance. He stated the RV would be at the site regardless as it was used to pull a trailer. Our cabin 50 amp dedicated RV line (was installed prior to the camping ordinance) has a breaker which is typically off. It is regretful a generator was used to power the RV unit after use was expressly disallowed. The ladder-stair is original to the cabin and guests are typically briefed as this should not be a surprise upon arrival. While people of all ages, shapes and sizes have used this without complaint for nearly 50 years, we regret the guest failed to see this reference in either document and had difficulty using the ladder-stair. The washer and dryer are functional, but having replaced the circuit board twice after use by guests, we have the breaker off and mark the unit ‘do not use’ to prevent use by renters. We regret the misunderstanding - as the guest inquired about a washer-dryer in advance and was told none was available. Finally, one mouse in the house is too many! We employ typical redolent control measures and greatly regret more than one mouse was active during the stay. Had our local property manager - whose name and telephone number is displayed in the hardcopy Welcome guide; then he would have promptly remedied the situation. We welcome all feedback as this will help improve our guest services. Future guests are encouraged to contact myself or the local property manager to address any questions or concerns. Our team will take additional steps to ensure future guests understand the ladder-stair access to the bedrooms. We appreciate the guest inquiring about an RV hookup and clothes washer-dryer in advance, but we are dismayed when we receive a poor rating in part due to those items being unavailable. Neither item was available to the renter in advance of their occupancy.

Thank you, John, for your wonderful review. It was a pleasure hosting you and your group. I’m delighted you enjoyed the cabin’s unique character, its peaceful riverside setting, and spending time on the deck overlooking the water. It was also my pleasure to welcome you personally and provide an orientation to the cabin and its amenities. Thank you as well for bringing the shower water pressure to our attention. We sincerely appreciate guests letting us know about anything that can improve their stay. The shower head is being replaced before our next guests arrive to ensure the best possible experience. Our family’s log cabin was built by my father, and it means a great deal to be able to share this special place with others. We truly appreciate your thoughtful comments and hope to have the pleasure of welcoming you back for another stay.

We appreciate our third five star review and believe the new bed mattresses we installed in 2018 contributed to this rating. The antique full bed in the master bedroom - the West Elk Suite - was replaced by a new Queen bed. The cabin provides a wonderful combination of modern elegance and comfort in a rustic atmosphere.

Mr Bill A. was an excellent guest and left the cabin in perfect order. We upgraded the bedrooms with new 14 inch thick medium-soft mattresses that incorporate a modern box spring system within the unit. The master bedroom we call the West Elk Suite was outfitted with a new Queen bed.

We appreciate our first review and at five stars especially. All of the mattresses were replaced in 2018 as well as the antique full bed in the master bedroom - the West Elk Suite - was replaced by a new Queen bed and mattress. The review captures our rugged-comfort goal of offering high-quality modern comforts within a rugged setting just. A few miles from the Continental Divide! We look forward to serving a select group of future guests to Satisy their Taste for Adventure at The Cabin at Quartz Creek!