We were staying there for one night. We got in around 10:00 pm. We could NOT find the 15 minute parking to drop our bags off. So my husband went in to the office and the guy in there flippantly said âwell itâs up the hill around the corner.â He seemed annoyed that we were asking. Itâs not well lit so we couldnât see the parking let alone what building was what. Then when we got into the room (A3A) it was 75 degrees in there. We couldnât get the air on. So I called the front desk. No answer. Multiple times. I called housekeeping. No answer. Multiple times. I left a message because we also noticed that the shower in the lift wasnât draining. We stayed there on August 25, 2025. It is August 27 and I STILL have not received a call. TERRIBLE customer service.
The unit was in a very attractive location and very clean and comfortable. We had three adults and two teenagers and had more than enough room. The only issue was there were no blinds in the living room area where we could close off at night from the pool area and construction work taking place. You are on the very end looking at the pool and the hiking hill. Would highly recommend
Pros:
- Very near pool and ski slopes.
- Unit is clean with cleaning service.
- No limit to number of vehicles.
- Check-in to unit was easy (see below).
Cons:
- Wasn't provided clear check-in information, spent time on the phone w/customer service only to find that we only had to go to the office's front desk.
- Building that the unit is in is hard to locate the first time.
- Parking is across the street--plan to carry your things across the parking lot, across the street, down the length of the building and then up the stairs to the unit. No luggage carts.
- Twin bedroom has a broken window latch, and the bed by the window wasn't very comfortable.
- 4:30 alarm from prior tenants woke us--cleaning staff didn't turn off alarm.
- No AC so the upstairs is extremely hot and stuffy even with two fans running.
- Loft has very low, sloping ceilings--expect to hit your head hard, and repeatedly, by accident.
- Unit has two bathrooms, but one is in the master bath, so people in the other six beds have to
Enjoyed our time, friendly staff. The kitchen is extremely limited with supplies - no spatula, peeler, salt&pep, olive oil, etc. other than that it was a great stay. Beds were comfortable.
Great spot to relax with friends after a weekend racing in Snowmass. Comfortable beds, great kitchen and living room, convenient to on mountain restaurants.
My family stayed here while I ran with the Ragnar Team. It was the perfect spot for them to stop by the Village as well as the local hiking trails.
Nice interior. 3 single beds in the loft, 2 twins in a room, 1 queen in the master. (and I think the couch was a pull out but we only had 4 people and did not use it.)
Timberline Condominiums offers privately owned condos in the stunning Rocky Mountains of Snowmass Village at 8,800 feet. Relax by the swimming pool or hot tub while taking in the mountain views, or enjoy a short walk to nearby shops and restaurants. Each condo provides modern comforts and easy access to the village, with free shuttle service around town, including a quick 5-minute ride to the grocery store. Perfect for couples, families, or friends seeking a cozy mountain retreat.
Please note that Timberline does not have elevators; assistance with luggage is available upon request. While the condo does not feature air conditioning, floor fans are provided to ensure comfort during warmer days. For the comfort of all guests, pets are not permitted. Coin-operated laundry facilities are available in two convenient locations on the property, though there are no in-unit washers or dryers. Parking is available for a daily fee in the winter (Thanksgiving- April) and is free in the summers. You will receive a text message with a link to complete our pre-arrival registration five days before check-in. This secure link will ask for a credit card to cover incidental charges, such as room damages or restaurant charges. Once your registration is complete, youâll receive a full guidebook for your stay along with your check-in details.