Belle maison calme de 2 chambres
Particulier / consommateur
Salle(s) de bain
Dispositifs de sécurité
Type de destination
Salle à manger
Équipements de loisirs
additional pet deposit required
Adaptée aux enfants
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
One of the most relaxing and enjoyable place ever
The Village is really calm, nice, friendly. Even though it could seem to be in the middle of nowhere you're close to the most important places you could need: Sonoma, Santa Rosa, Petaluma, Healdsburg...
Talking about "middle of nowhere" I mean something good! Calm, silent, healthy, great neibourghood...
The house is really nice, with all you can need! The garden is great to relax, bbq or have an aperitif in the evening. We actually had lunch outside very often.
Our host is very nice, really quick in answering all our question and in taking care of our need.
I surely recommend this place, I wandered around pretty much: it is for sure one of the best in the area!!
Economical BUT less than great stay
Mind you, we are HomeAway owners ourselves in MA, so this review is hard to write.
My retired mom and I chose this property because we didn't want to pay for high glitz and wanted something more basic to enjoy Wine Country.
Glen Ellen was a great place to be our home base. I booked months ago and paid in full for 6 nights with a heavy security deposit.
We didn't expect to stay at a house with so many empty cabinets, or minimal supplies (no sugar or coffee filters were provided). It gave me pause that I had to pay a heavy security deposit because the property didn't even have basic amenities.
Things were clean, rugs vacuumed but the beds had cheap 100% polyester sheets.
At the property, I could only access the wifi late at night or early morning. Other times? nothing loaded, not even basic sites. It seemed Wifi access was shared with the apartment next door because we could not use it at the same time.
I texted Carolyn, the property manager, the day before our arrival requesting more information. She informed me she would send the information the day of our arrival - a day late in my opinion. The information she provided was completely different from her email booking confirmation.
I did not get my heavy deposit back until 5 days (not 48hrs!) after checking out - only because I wrote Carolyn an email reminding her about it.
Great location but poorly managed property with weak customer service and minimal amenities.