Foyer à bois, bain à remous extérieur, accès à la piscine intérieure et au centre de remise en forme

Rating Details:

The property manager was adequately helpful.

The vacation rental was clean.

I was very happy with the location.

I was somewhat dissatisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

Overall it was a good experience because we see each other only yearly and like staying together in a house. However, there were several issues we had with the house. First, the lower level bedrooms had not had their sheets changed. We did not realize this until bedtime the first night so we were stuck. We contacted the maid service the next day and they came over and changed the sheets. The house needs some repairs. None of the patio curtains pull right and because we heard some outside sounds we had to climb up on chairs to pull the curtains close. Security was an issue with six women staying in the house. There were many windows that had broken handles so we couldn't tell whether or not the windows could be opened from the outside. We called Galena Territory security and they came right over and checked all the windows on the ground level to determine they were safely closed. In the downstairs bedroom with the King bed there is a burnt out light so the room was very dark. We could not find any bulbs. The pillows were lumpy. Both bathrooms on the lower level had drippy shower faucets and well as shower curtain liners that were all stained on the lower edges and looked a bit gross. Overall, the lower level needs some attention and sprucing up. We weren't strong enough to get the cover off the hot tub, so that was a bit disappointing. I'm sure if we would have contacted VRBO they may have been able to resolve the issues on the spot, but quite frankly we weren't staying that long so we just put up with it. We did not see the problems in the upper level that we saw in the lower level with the exception of the patio curtains. We liked the amenities at Galena Territory and would definitely come again, but would try a different property. I've used VRBO before and I'm sure they will resolve the issues with the house.

Rating Details:

The property manager was more than helpful.

The vacation rental was spotless.

I was more than happy with the location.

I was more than satisfied with the condition of the vacation rental.

Overall, I recommend this vacation rental.

Reviewer Comments:

Excellent home for a family reunion. October a good time for Northwest Illinois in general and Galena in particular

Rating Details:

The property manager was very helpful.

The vacation rental was spotless.

I was very happy with the location.

I was very satisfied with the condition of the vacation rental.

Overall, I recommend this vacation rental.

Reviewer Comments:

The home was very clean. Great that each bedroom had a washroom. Great location. The only thing I can think of that could be upgraded is the cable system. Would have been nice to have had cable in th the family room. Also HD(about $10/mo) would have been real nice. Otherwise we loved staying there and would come back.

Rating Details:

The property manager was very helpful.

The vacation rental was spotless.

I was very happy with the location.

I was very satisfied with the condition of the vacation rental.

Overall, I recommend this vacation rental.

Reviewer Comments:

Great house for eight guests. Plenty of room throughout the house. We used the hot tub and gas grill. Worked great! We'll be back.

Rating Details:

The property manager was very helpful.

The vacation rental was very clean.

I was very happy with the location.

I was more than satisfied with the condition of the vacation rental.

Overall, I recommend this vacation rental.

Reviewer Comments:

This vacation was a girl's getaway trip to visit Galena. We found the property description very accurate and the home clean and inviting. It was very close to Galena where we spent the majority of our time. We enjoyed the hot tub once we figured out how to get the cover off! We would definitely recommend this property to a friend or relative.