I’ve stayed at a number of rentals and this by far the was the best experience. Helena truly understands the standard of quality hospitality. From warm and welcoming fast communication, to the small details of amenities within the home, she made sure our entire experience was seamless. A couple hours before arrival I asked about firewood and she arranged for someone to drop off immediately upon arrival. When trash was exceeding the bins I asked her for solutions and she had someone come pick up within 30mins (and this is the day before Thanksgiving). Kitchen is fully stocked with modern dinnerware, cooking utensils, pots, pans, trays etc. There even was an electric carving knife for cutting the turkey. Bathrooms were fully stocked with body wash/shampoo/conditioner. We had a great time sitting by the fire every night in the quiet mountain community. We had zero issues with the hot tub, which is always dicey with rentals. The arcade was the cherry on top with all the nostalgic games we could play. Our group had two older adults, four adults in their 30s, and four kids ranging from 2-9. We all had an amazing time, and I would highly consider booking this place again.