2/10 Horrible
Bridget L.
15 avr. 2024
Les points forts : Arrivée, emplacement, exactitude de l’annonce
Les points faibles : Propreté et communication
OK if you like black mold
Our recent stay at this property was very poor at best.
Upon arrival, it was immediately evident that the property was not properly maintained. One of the most alarming discoveries was a large area of black mold festering on the ceiling of one of the upstairs bathrooms. This posed a serious health risk, particularly for our daughter who suffers from asthma and allergies. Despite bringing this to the attention of the owner/manager, no action was taken to remedy the situation during our stay.
Furthermore, we were shocked to find that one of the smoke detectors in an upstairs bedroom was disconnected and hanging precariously from the ceiling by its wires. This blatant disregard for safety is completely unacceptable, especially in a rental property accommodating families.
Hygiene standards were also lacking, as evidenced by hair found in one of the upstairs beds and crumbs scattered on the floor in front of the couch.
To compound matters, the lock on the backdoor was faulty and would not properly secure, leaving us feeling vulnerable throughout our stay.
Despite being made aware of the serious concerns we raised, they failed to take any measures to address them. This neglectful attitude towards guest satisfaction is inexcusable and reflects poorly on the professionalism of the property management.
Bridget L.
Séjour de 4 nuits en mars 2024
