The Sly Fox–Family-Friendly Gulf Escape-Sleeps 20

All true. We cancelled and refunded the. Next guests to make repairs to our home after previous guests this summer have caused extensive damage to our home. We also terminated the cleaning company over the substandard cleaning practices and I am on my way to the home to personally oversee the repairs. Our apologies we did not meet yours or our expectations. This was literally 4 years ago. The homes been renovated since then due to hurricane damage.

Thank you guys so much! It was our pleasure to host y’all!!

Chere’ Thanks for the review and your patience with our poor cleaners. Spring break kicked our tails this year and honest feedback helps us get better. Messsge me directly next trip and we will work in a discount for your troubles.

That’s completely false and you know it. You were in our home a total of 42 hours and I had a repairman there immediately. There are 2 full size refrigerators and we discussed that. You were apprised that we could not get a repair person on a Sunday afternoon. You were so apprised we have trash service who takes the trash out for each trash day. Now you’re upset with when the trash service runs? In the scarcely 40 hours you were there we had 2 neighbor complaints for the loud rap music and the cleaners said you left the house trashed which I did not charge you for. You are complaining about the lack of pool heater but we don’t advertise a pool heater and complaining about lack of communication yet you received check information before check in and I had repair people there immediately after you alerted us. We take complaints seriously but we don’t walk on water. I guess I should have gotten in my imaginary helicopter and dropped off a new refrigerator on a Sunday evening along with a pool heater and a disco ball for your party. Your complaints are disingenuous and we both know it.

I was waiting on this one. We had 1 bed that a precious guest apparently reminded the mattress pad. This guest called and made us aware snd we called the cleaning company immediately and they came out immediately but that wasn’t enough for this extremely entitled guest. Then she declared we had bed bugs and demanded we send an exterminator out on a Saturday at 6pm. I assured her we do not have bed bugs and we have a contract with a pest Control company. This led her to refuse to w red the house. I asked her to read the reviews and note- zero bed bug issues!! Then I reminded her we are a beach front cottage - if you didn’t want to be around sand then go to the mountains. As a home owner - people have lost their damned minds since covid. She’s obviously not welcome back as my wife and I don’t do this to be abused by people. My reviews make it clear when there’s a problem we address it immediately but we can’t please irrational people who come to the beach and complain about sand.