I Booked This Property On A Solo Trip. This VRBO Room Is Inside of The Aqua Palms Hotel; So I Felt Safe Inside of The Hotel (Being That I Was Alone). The Room Was Clean & Had All of The Necessities, Including Beach Towels - Which Came In Handy! :) The Bathroom Was Very Nice & New! I Loved The Bathroom! The Bed Was So Comfortable & The Balcony Was Enough For Me To Step Outside & Get Some Fresh Air. The Hotel Workers Themselves Were Super Friendly & Had Great Hospitality. The Only Thing Was : I Wasnât Able To Utilize The Safe. I Wanted To Use The Safe, However The Maintenance Workers Stated That The Safe Was Not Accessible To This Property Because It Was A VRBO Property And Not Directly Through The Hotel.
False Advertisement â Room Not as PromisedI stayed at Aqua Palms Waikiki Vrbo hosted by Mark, which advertised the room as "brand new," but this was clearly false. The room was dirty, with stains on the walls and couch, and visible dirt on the floors. The bathtub had rust and chips, and the walls had chipped paint. The room was in poor condition and did not meet the standards promised in the listing. Nothing âBrand Newâ like advertised. âąCleanliness: The room was far from clean. There was visible dirt on the floor and stains on both the walls and the couch. Hair in the bedsheet. âąBathroom: The bathtub was chipped, and there was visible rust in the sink and bath tub. which made it feel unkempt.âąOverall Condition: While some parts of the room were clearly updated, the work seemed rushed and lacked attention to detail. The poor quality of the remodeling made it feel like a renovation was done just to cover up deeper maintenance issues rather than genuinely improving the space.For a hotel that claims to offer a brand new experience, this room was a major disappointment. I hope they take the time to properly address these issues for future guests. As my family will not be staying here ever again.
The room was clean and a good size the location was perfect if you like to walk it was in the perfect spot. It is located in a hotel so if you have a late check out the hotel chargers to hold bags.