6/10 Satisfaisant
Helen S.
4 déc. 2024
Nice neighborhood
In my view - too much money for the property. By the time you load in the vrbo fees and cleaning fees, not to mention the forced insurance charge, you could stay in a nice hotel. I recognize the host does not receive the vrbo fees. I think the cleaning fees should be reflected in the nightly rate of the property rather than a separate charge. Maybe this is a vrbo thing? The exterior picture is of a 2nd floor window, should show the ground floor entry....from there the property dives in below grade. Fair enough - the property listing does say basement. The bathroom is tiny...no place to put toiletries and the tub/shower was filthy. The host struggled with their new remote keypad. They replaced the battery the next day and came up with a backup plan for future guests. So that is good. It did cause us to be locked outside and denied us use for one night, not too mention the scrambling in the cold to come up with a plan to lay our heads somewhere for the night. The host was helpful the next morning - but not apologetic. We had to ask for a one night refund. Nothing was offered. When we asked for a one night credit they did grant it. In the winter months the tv room (living room) is dang cold.
It seems there is no way to regulate the heat in the unit.
I believe it is all regulated from the upstairs units in the building. There were no extras - coffee, tea, or anything of the like. It is a lovely neighborhood, nice location, albeit on a very busy street.
Helen S.
Séjour de 4 nuits en novembre 2024