Superbe condo en bord d'océan avec grande terrasse

Thank you , you are always welcome back

Dear Vincent, thank you for your feedback, the scuffs and marks you see in the unit are not dirt or stains instead they are all normal wear and tear from past guests that’s booked prior to you. Think about it for a minute, if We had to paint after every guest booked it would be impossible to run our business and we wood have to block our calendar for at least 24-48 hours between each guest. Please Remember that this is a unit you are renting and not purchasing so people should expect normal wear. We have a number of guest booking the place throughout multiple platforms online, so believe me what you saw in the unit as far as scratches and marks are completely normal. It’s also important that you understand that due to the Covid-19 pandemic we’re all currently in, the building was ruining short staffed at 30% capacities. I apologize in advance if elevator was full or wait times were longer than usual. The jelly on the knife you mentioned should not happen and everything should of been properly inspected by the cleaning crew. I do want to mention that you did request a number of times that you needed/wanted to checkin early and you requested 12:30. I’m not making an excuse but that’s the main reason we have checkin at 4 and not any earlier because we actually have time to come and inspect the place and make sure everything is perfect in between guests checking in and out. Now regardless my cleaning crew made all efforts to get you in early and still managed to clean the place properly and i have clear before and after photos that i have already submitted to Vrbo/homeaway as evidence. We provide clean towels and sheets in between all check in’s with no exceptions! In our listing we do offer 2 types of Nespresso coffee machines for the guest’s convenience but do not provide capsules and no where does it say we provide coffee in our listing . When it comes down to the whole mask situation, I totally agree with you however the building couldn’t force anyone to wear one as it was not yet mandatory by law at the time that you booked. I also wanted to mention that you decided to leave early without even reaching out or telling us so just to be clear we did not force you out or kick you out. Mentioning Homeless people across the street at a 7/11 is totally irrelevant to the listing as Homeless people are everywhere in the world and it's an unfortunate situation. All this just seems like you're trying to damage the image of our property and that will not happen. I urge guest to look at all my past reviews and see the they are all an average of 5 star all across.I appreciate your feedback, however i find lots of your claims and allegations inaccurate and unreasonable . We do our best to serve all guest with great customer service and keep the place as clean as possible as you see in past reviews we have not yet had a problem. I thank you once again for booking with us. Ness.

Thank you sherry, you were a pleasure to host. Hope to have you back soon:)

Dear Vicki, Thank you for your feedback, we do have 2 Nespresso machines on the kitchen counter, one for regular small capsules and one for the new larger capsules. we did not see the need to have 3 machines but since you have mentioned it I think it would be a good idea to get a regular coffee pot for guests tat don't really like Nespresso coffee. I thank you for staying with us and being a great guest, I look forward to hosting you in the near future. Ness.

Thank you sir you’re always welcome back!

thank you so much you're always welcome back

thank you so much, you're always welcome back

thank you so much you're always welcome back