6/10 Satisfaisant
Joan N.
11 avr. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful house, great for families with kids
We liked the house, especially the movie theater and game room. Alicia was a great host, very nice and helpful, communication with her was very easy. The only thing I didn’t like is that we unfortunately couldn’t use the hot tub due to a technical issue. The tub was on on the first day we got there but we turned it off since we were not going to use it that day so we thought it was the right thing to do to turn it off while not in use but unfortunately after that day it wouldn’t turn back on again and by the time someone came to fix it, it was already too late and we were checking out the next morning.
So we didn’t get to use it. I was later informed I had to keep the tub on and running at all times, through our whole stay. I wish I knew that before we got there. Especially because the community doesn’t have an indoor pool or any other activities to do in the cold weather. My family and I were really looking forward to some relaxation in the hot tub but that wasn’t possible. I was a little disappointed because we paid $1715 to stay at this house for 3 just nights and also I had to buy a mandatory property damage insurance so I expected at least for everything to work with no issues. Having to drive the trash to the trash center 10 minutes away from the house, early in the morning before checking out was also a little inconvenient. Other than that we had fun, my kids really enjoyed the movie theater and arcade. Thanks for everything!
Joan N.
Séjour de 3 nuits en avril 2024
