Protégez vos paiements : réservez toujours sur Abritel.
N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
Les rénovations comprenaient l'ajout d'une laveuse / sécheuse dans l'unité et un tout nouveau look pour la cuisine et les salles de bains et le salon. Nouveau mobilier partout!
Ceci est une location de vacances ski-in ski-out de deux chambres, deux salles de bains familiale situé sur Blackcomb Mountain à Whistler Un roi divisé lit dans une chambre à coucher; deux grands lits dans la chambre principale et un grand canapé-lit dans le salon pouvant accueillir jusqu'à 8 personnes. Notez que les lits sont Serta CONCIERGE SUITE ELITE II Matelas à oreiller pour un sommeil ultime!
La cuisine est entièrement équipée avec couverts et couverts et ustensiles de cuisine flambant neuf. L'accès à un casier à skis privé est prévu à la sortie du bâtiment pour rejoindre les pistes de ski.
CODES DE RÉDUCTION DISPONIBLES POUR L'HIVER 2019/2020 ET L'ÉTÉ 2019
CET APPAREIL EST GÉRÉ PROFESSIONNELLEMENT LOCALEMENT
Profitez de la gestion sur place pendant que vous restez avec nous. Nous exploitons la réception de Greystone Lodge pour votre commodité.
Les faits saillants incluent: Facilement accessible depuis l'entrée principale du rez-de-chaussée de l'immeuble et du hall d'entrée, deux salles de bain, une télévision située dans les chambres et le salon, une cuisine complète incluant de nouveaux sols carrelés, Internet sans fil gratuit.
À PROPOS DE GREYSTONE LODGE
Le Greystone Lodge est situé au pied de la montagne Blackcomb, à côté des NOUVELLES télécabines Blackcomb pour 10 personnes et des télésièges Magic. Un complexe de condo de style boutique avec seulement 50 unités fait de Greystone Lodge l'un des plus petits lieux de location de vacances dans le quartier des Benchlands à Whistler. Les baies vitrées des unités lobées confèrent au Greystone Lodge son apparence époustouflante pour les passants et une superbe vue sur la montagne pour les clients qui les occupent.
GREYSTONE LODGE COMMODITÉS
Pour la détente et la commodité, les clients du Greystone Lodge trouveront une piscine extérieure chauffée mise à jour, un NOUVEAU grand bain à remous, un bain à remous intérieur, des douches et des toilettes communes. Il y a une laverie à pièces dans le bâtiment ainsi qu'un distributeur de collations rapides. Unique à Greystone Lodge est un parking souterrain gratuit, quelque chose difficile à trouver à Whistler. Les clients doivent être avertis que le parking souterrain a une hauteur totale de 6 pieds et 8 pouces. Les gros VUS avec porte-skis peuvent ne pas tenir dans le sous-sol et il y a très peu de places de stationnement surélevées au lodge.
AGRÉMENTS LOCAUX
À une courte distance à pied, vous trouverez une école de ski, des locations de ski et de snowboard, des locations de vélos, des restaurants, un magasin d'alcools, une petite épicerie et divers points de vente au détail. La promenade jusqu'au village principal de Whistler durera environ 7 à 10 minutes à pied, cependant, un bus de village passe toutes les 7 minutes en hiver et toutes les 15 minutes pendant les autres mois. L'arrêt de bus est à quelques pas du lobby.
D'AUTRES ACTIVITÉS
Les golfeurs peuvent profiter du parcours de golf Chateau Whistler, l'un des plus beaux parcours de golf de la Colombie-Britannique, à quelques pas du lodge. Le Lost Lake Park est situé à seulement quelques minutes du Greystone Lodge, où vous pourrez faire de belles randonnées, pique-niquer, nager et pêcher pendant les mois d'été et faire du ski nordique en hiver. La base de Blackcomb se transforme en un paradis pour les enfants en été quand il est converti en un terrain de jeu géant accueillant l'équitation, un mur d'escalade, divers manèges et amusements, mini-golf, et plus encore. De plus, les week-ends d'été, les visiteurs peuvent fréquenter le marché fermier de Whistler en trouvant des objets artisanaux et des aliments locaux situés au pied du mont Blackcomb.
Ajoutez des dates pour connaître les prix
Hébergements similaires
Vacances Acer | Hébergement de 2 chambres à ski à Whistler Greystone Lodge
Blackomb Benchlands
Vacances Acer | Hébergement de 2 chambres à ski à Whistler Greystone Lodge
Numéro d’enregistrement de l’hébergement : PM366219744, 00013938
Hébergement n° 3175870a
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
À propos du quartier
Whistler
Dans le quartier Blackcomb à Whistler, vous trouverez cet appartement en copropriété à la montagne, en bord de rivière. Les sympathiques Station de ski de Whistler Blackcomb et Station thermale Scandinave Spa Whistler valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Alors, dirigez-vous plutôt vers l'emblématique Whistler Mountain Bike Park (parc pour cyclistes). Les agréables Centre culturel Squamish Lil'wat et Family Adventure Zone (centre récréatif) méritent aussi une visite. Votre séjour au pied des pistes est l'occasion idéale de découvrir le ski de fond, le snowboard et le ski, mais aussi de vous adonner à la motoneige.
Whistler, BC
À proximité
Station de ski de Whistler Blackcomb - 9 min à pied - 0.8 km
Fairmont Chateau Whistler Golf Club - 10 min à pied - 0.9 km
Whistler Village Gondola - 14 min à pied - 1.2 km
Promenade de Whistler - 14 min à pied - 1.3 km
Whistler Mountain Bike Park (parc pour cyclistes) - 16 min à pied - 1.4 km
Comment se déplacer
Gare de Whistler - 11 min en voiture
Whistler, BC (YWS-Hydroaérodrome de Green Lake) - 8 min en voiture
Restaurants
Longhorn Saloon & Grill - 13 min à pied
Lift Coffee Company - 14 min à pied
Black's Restaurant & Gastropub - 13 min à pied
Pan Pacific Whistler Mountainside - 11 min à pied
Oui, cet hébergement dispose d'une piscine. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.
Combien coûte un séjour dans l’hébergement Greystone Lodge 2 chambres rénové ski-out Whistler Condo ?
À partir du 13 mai 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Greystone Lodge 2 chambres rénové ski-out Whistler Condo le 31 mai 2026 commencent à 267 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un nombre limité d'emplacements sont disponibles.
Quelle est l'heure d'arrivée à l'hébergement Greystone Lodge 2 chambres rénové ski-out Whistler Condo ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement Greystone Lodge 2 chambres rénové ski-out Whistler Condo ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
Jouissant d'un bel emplacement à la montagne, cet appartement condo de la zone de Blackcomb qui offre un accès direct aux pistes se trouve à moins de 15 minutes à pied de Magic Chair (remontée mécanique), Station de ski de Whistler Blackcomb et Whistler Mountain Bike Park (parc pour cyclistes). Télécabine de la Montagne Blackomb et Family Adventure Zone (centre récréatif) se trouvent également à moins de 10 minutes.
Avis
9,0
Merveilleux
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 28 avis sur 46.
10 – Excellent
28
Note des voyageurs de 8 (Bien), d’après 13 avis sur 46.
8 – Bien
13
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 46.
6 – Satisfaisant
5
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 46.
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 46.
2 – Horrible
0
9,6/10
Propreté
10/10
Arrivée
9,6/10
Communication
10/10
Emplacement
10/10
Exactitude de l ’annonce
Avis
Avis vérifié
10/10 Excellent
Nate V.
8 févr. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great place.
Great place with a. Excellent location.
Nate V.
Séjour de 3 nuits en janvier 2023
Réponse de VrboOwner le 27 févr. 2023
Thanks for the review! See you again. - Clint & Kristy @ Acer Vacations
Avis vérifié
8/10 Bien
Mackenzie R.
21 févr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Family Ski Trip
Greystone Lodge is a lovely location. The ski lockers were amazing as was the proximity to the slopes! The space was a bit smaller than expected but worked well for 3 adults and a 5 year old.
Mackenzie R.
Séjour de 5 nuits en février 2025
Réponse de VrboOwner le 24 févr. 2025
Thank you for your review. We are happy that you enjoyed the location and amenities! See you again. -Clint & Kristy @ Acer Vacations
Avis vérifié
10/10 Excellent
Mark P.
1 avr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great location for skiing
A great spot if you're looking to walk in your ski boots as little as possible! And despite being in a building with many units, it was
Mark P.
Séjour de 4 nuits en février 2025
Réponse de VrboOwner le 1 avr. 2025
Thanks for your review. See you again. -Clint & Kristy @ Acer Vacations
Avis vérifié
10/10 Excellent
Patricia G.
3 juin 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Cozy Condo in Whistler
The 2 bed/2 bath condo was a nice size for our family and separated by the living room, so there was a bit more privacy. Within walking and biking distance to the town. The unit included a washer/dryer, portable a/c and a bike storage area in the garage. I would have liked to see a few more pieces of artwork, as the walls seemed a bit bare.
Patricia G.
Séjour de 7 nuits en juin 2024
Avis archivé
10/10 Excellent
17 déc. 2017
a great ski condo
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was super easy, great booking staff and the rooms were great
Réponse de VrboOwner le 2 avr. 2020
Thanks for the review! See you again. All the Best -Clint Goyette @ Acer Vacations
Avis vérifié
10/10 Excellent
Jeff D.
3 avr. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great for skiing Blackcomb
The condo was spacious for our family and the beds were comfortable, including the sofa bed which isn't always the case. It's an easy walk out to the trail to ski down to the Gondola in the morning. Washer & dryer were helpful as was the boot dryer that was there (though I don't know that it was listed as included). We have stayed at Greystone Lodge before and love staying there for it's location.
Jeff D.
Séjour de 5 nuits en mars 2024
Réponse de VrboOwner le 4 avr. 2024
Thanks for the review. We are happy you and your family enjoyed your stay. See you again. -Clint & Kristy @ Acer Vacations
Avis archivé
10/10 Excellent
Margaret D.
28 févr. 2017
Great Place for families
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This lodge is perfect for families, our kitchen was fully stocked with all the things you need to cook meals - also the lodge is easy walk to upper village for meals if you want to eat out. Staff could not have been friendlier - great experience all around and we hope to go back. We are a family of 6 - 18, 16, 14, 9 and the 'rents, so having a ski in ski out location was the best!
Margaret D.
Réponse de VrboOwner le 2 avr. 2020
Thank you for your review. We are happy you and the family enjoyed the ski-in ski-out access! -All the best -Clint Goyette @ Acer Vacations
Avis archivé
10/10 Excellent
Gill R.
21 janv. 2016
Great as always!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful stay in unit 226 of Greystone Lodge. No problems with any stage of the process; Clint and Dani were always quick to respond and very helpful. Unit is good and location fantastic for skiing. Many thanks for your help with parking query and delivery of groceries. Much appreciated.
Gill R.
Réponse de VrboOwner le 2 avr. 2020
Thank you for coming back to Greystone! We are always happy to help. All the best -Clint Goyette @ Acer Vacations
Avis provenant d’un site partenaire
8/10 Bien
katie t.
21 avr. 2018
Greystone 226
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great vacation! Love the proximity to the mountain and keeping the skis downstairs in lockers (though very small). Everything worked out well for all seven of us. We swam every day, hot tub, very small--strongly recommend updating the pool area (an owner mentioned the plans were in the works). We did, however have a couple minor complaints with regards to cleanliness. When we pulled out the sleeper sofa, there were crumbs all over the mattress and inside of couch. We took a vacuum to clean them because there were so many. In addition, a few of the dishes in the cabinets were dirty (old, dried food stuck to them). In addition, the shower stall had a funny drain tile that, when not placed properly, caused the shower to fill up instead of drain. We managed all of these problems ourselves as it was just easier than bothering management.
katie t.
Réponse de VrboOwner le 2 avr. 2020
Thank you for your review. We have contacted our housekeeping company to go over your remarks but please contact us next time so we can address them straight away. The pool and hot tub area are being renovated this Fall and will be larger for the coming season! We are very happy you enjoyed your stay! All the best -Clint Goyette @ Acer Vacations
Avis provenant d’un site partenaire
8/10 Bien
trX/NzQ40A3xrMNRPHbpuRZW9QxuDGjZmU6g+V3vqaWQmMXo+CtzxSsRA59CUFW5 t.
11 juil. 2019
Nice unit, smaller than expected but still comfortable
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The unit is made to look significantly larger than it is in the pictures online - the main room is nice but pretty cramped and for some strange reason the master has two beds but the second room has a split king? The split King was not comfortable for two tall adults, and we couldn't figure out who would use the master with two was a bit strange. There have been updates to the unit, so the kitchen and bathrooms are quite clean and lovely, but we did have a broken door in the master bedroom that was never fixed and the curtains in the master kept coming off of their rails. The property was also further away from the village than we had thought, and up a steep hill, so walking to and from was a bit of a chore, especially as we had small children with us. We ended up just driving to the village each time we went. Overall, we would give this unit a solid B grade for the price point, which was less than other closer, larger units we considered. We were on the first floor in front of a grassy area so our 6 year old loved running around and there is a warm pool and hot tub that were relaxing and fun.
trX/NzQ40A3xrMNRPHbpuRZW9QxuDGjZmU6g+V3vqaWQmMXo+CtzxSsRA59CUFW5 t.
Réponse de VrboOwner le 4 avr. 2020
Thank you for your review. All of the items were repaired when they were brought to our attention. We attempt to be clear with the size of the unit by using recent photos and descriptions. Don't forget about the free shuttle if the walk to the village is a chore! See you again soon. All the best -Clint Goyette @ Acer Vacations
Avis provenant d’un site partenaire
10/10 Excellent
Barbara G.
24 mai 2019
Wonderful stay at Greystone
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My kids, grandkids, partner and I came to Greystone for the May long weekend and had a wonderful time. We had 3 units, 226 a 2 berm, 221, a 2 bedroom and 229, a one bedroom. This was ample room for us all and we found the units in great shape, we’ll stocked and comfy beds. Beautiful location above the Village. Walkable but far enough removed that it was peaceful. Kids enjoyed the pool and hot tubs. All around a good experience for all. We’ll be back!
Barbara G.
Réponse de VrboOwner le 2 avr. 2020
Thank you for your review. We look forward to seeing you again soon. All the best , Your Hosts - Clint & Kristy @ Acer Vacations
Avis provenant d’un site partenaire
10/10 Excellent
25 mars 2019
Excelente Family Vacations
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
amazing the place, views, acceso, clóset yo the mountain anda service
Avis provenant d’un site partenaire
10/10 Excellent
Nicole F.
19 mars 2019
Super location, comfortable setting
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Comfortably fit a family of five (includes two teenagers). The location was ideal since it was walking distance to the Upper Village and easy ski-in/ski-out. The condo was quiet and must be insulated well because we never heard others above or below us.
Nicole F.
Avis provenant d’un site partenaire
10/10 Excellent
Brian N.
14 mars 2019
room 226
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Wonderful. Unit 226 was beautiful and comfortable. Kitchen was very well stocked and the Robes were appreciated for walk to pool. Never used pool but kids were happy with them. Hot tub looked a little too cozy for me. To better improve our experience- the equipment locker was very samll for the seven people that needed to use it and a hassle with the pad lock in addition to memorizing the 6 digit room code and room number to access pool and room. Washer and dryer didn't work properly but boot dryers were appreciated.Also- it would be helpful if the building was better marked from the slope.
Brian N.
Avis provenant d’un site partenaire
8/10 Bien
rHeMY9mesfShAss4f2NlkEYeB/BR5HkaRHUnnSrwPfMa1R8cnP0Np3cNUYafChwf2Udh6ixagsBsTy6sF5FsjZtdg0lwVCtNcLGu r.
2 mars 2019
Good
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
4 nights
rHeMY9mesfShAss4f2NlkEYeB/BR5HkaRHUnnSrwPfMa1R8cnP0Np3cNUYafChwf2Udh6ixagsBsTy6sF5FsjZtdg0lwVCtNcLGu r.
Avis provenant d’un site partenaire
10/10 Excellent
11 févr. 2019
Greystone Whistler
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A wonderful holiday unit in a perfect ski in/out location very well equipped. Kristy at the front desk was very friendly and helpful on every occasion.
Réponse de VrboOwner le 2 avr. 2020
Thanks for the review. All the best -Clint and Kristy @ Acer Vacations
Avis provenant d’un site partenaire
10/10 Excellent
Bob B.
22 déc. 2018
Ski vacation with family
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Nice property, good location.
Bob B.
Avis provenant d’un site partenaire
6/10 Satisfaisant
Brian W.
20 mars 2018
Family Ski Vacation
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Good
Brian W.
Réponse de VrboOwner le 2 avr. 2020
Thanks for your review! We are very happy you enjoyed your stay! All the best -Clint Goyette @ Acer Vacations
Avis provenant d’un site partenaire
10/10 Excellent
6 mars 2018
Whistler 2018
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It is our third stay at the Greystone and the experience is always the best
Réponse de VrboOwner le 2 avr. 2020
Thank you for the review and your loyalty to Greystone! We are very happy you enjoyed your stay! All the best -Clint Goyette @ Acer Vacations
Avis provenant d’un site partenaire
8/10 Bien
24 janv. 2018
2 week Whistler Accom review - visitors from NZ
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We received a 2 bed apartment for our family (kids now too big for a 1-bed) - this worked really really well, with separate rooms, bathrooms and even TV. The layout worked, issues like the heating stopping, were sorted very quickly and professionally. One one complaint was that neighbours (ie above) did not have any consideration for any other guests, for the time of day they herded their elephants, whether they walked around the apmt in their ski boots or not at 7am.. .outside of our (and I believe Acers') immediate power but it did impact the overall experience. Proximity to slopes = excellent, facilities, pool , spa = excellent, assistance and info at front desk = very good. Getting booked and sorted early, and knowing things were sorted ahead of time = very good.
Réponse de VrboOwner le 2 avr. 2020
Thanks for your detailed review! We are very happy you enjoyed your stay! All the best -Clint Goyette @ Acer Vacations
Avis provenant d’un site partenaire
6/10 Satisfaisant
Colin H.
24 janv. 2018
Disappointing
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
A great vacation but generally disappointed with apartment at Greystone. Had water leak that wet carpets, inconvenience of water switched on/off for a couple of days and then shared the apartment with an industrial de-humidifer for remaining week. Having spent over $8,000 this is a bit disappointing. Mgt company did provide a $100 gift voucher but not material in terms of inconvenience suffered. They also allowed us to check out 2 hours late then proceeded to lock us out of the room and go out for lunch. Both of the telephone numbers on reception diverted to the empty office behind reception so spent 30 minutes looking for someone to let us back into the room. Not the service I was expecting.
Colin H.
Réponse de VrboOwner le 2 avr. 2020
Thank you for taking the time to review your stay with us. It is unfortunate that your stay was inconvenienced by the failure of the PRV valve that controls the water pressure to the building. The entire maintenance team and front desk worked long hours to reduce the impact on all guests during this infrastructure failure. The area in the unit affected was a low use area as there are two entrances and we had a restoration company in within 24 hours of the event to provide a drying device. With many units affected we feel that the gift cards and the speed at which we dealt with the inconvenience was adequate. The desk is occupied from 9am -6pm daily with one lunch hour where no one is there. We provide all guests with a 24 hour number in case of emergency as well which was never used. As soon as we found that your call was unanswered we addressed the leak issue with the hot water tank. We were happy to provide a late check-out, however, there is a late check-out code required that was never communicated. I have followed up with the front desk agent who offered the late check-out and have made recommendations on better communication. We are sorry that you were inconvenienced by this miscommunication. We take your review seriously and will make adjustments to improve our services to future guests. -All the best Clint Goyette @ Acer Vacations
Avis archivé
10/10 Excellent
27 déc. 2017
Greystone Lodge Unit 226 Dec 2017 Review
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Extremely detailed email sent prior to our arrival that made arrival a breeze. The unit was clean, comfortable, and had every kitchen item we needed to cook lunch and breakfast for our family of 7. We probably could've used an extra washcloth or 2, but honestly, I didn't ask for them either, so all is good. There were plenty of towels and blankets. Location was great for our needs. The washer and drier in unit were a fantastic help. Description was accurate and helpful in choosing the unit. We would recommend this unit to friends/family.
Réponse de VrboOwner le 2 avr. 2020
Thank you for your review. We are very happy you enjoyed the unit and your stay with us. See you again soon! All the Best -Clint Goyette @ Acer Vacations
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great trip and unit. Originally booked another unit but it had subsequently been sold. Acer Vacations quickly found other unit for us. Great location as it away from village (quiet) but close enough you can easily walk to base of blackcomb. No central A.C. but has a portable A.C. and a number of fans. Didn't bother us much as we weren't in the unit very much.
Thanks for the review. We are happy you enjoyed your stay with us. All the Best -Clint Goyette @ Acer Vacations
Avis archivé
6/10 Satisfaisant
Bob B.
20 juil. 2017
Three Night Get Away
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Pro's - Location was good as far as 4 minutes to upper viliage and 15 to central (walking) Roomy and good kitchen facilities, sufficient towels Con's - not enough soap and nor shampoo's; no private BBQ, central bbq was dirty;
Bob B.
Réponse de VrboOwner le 2 avr. 2020
Thanks for the review. We will talk to our maintenance staff regarding the BBQ. Housekeeping provides one round of soap and shampoo (hotel style) for short stays. As Greystone is not a hotel, amenities like soap and shampoo are offered only at the beginning of the stay. That said if you come to the desk we can offer you extra on request. All the Best -Clint Goyette @ Acer Vacations
Avis archivé
10/10 Excellent
Corinne L.
30 juin 2017
Great Condo and Location
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed our stay. The unit is spacious and comfortable. All within easy walking distance to the Upper Village. We would stay here again.
Corinne L.
Réponse de VrboOwner le 2 avr. 2020
Thanks for the review. We are happy you enjoyed the location. All the Best -Clint Goyette @ Acer Vacations
Qui vous reçoit ?
Vous êtes reçu par Acer Vacation Rentals
Langues :
Anglais
Hôte Premium
Ces hôtes proposent une excellente expérience à leurs voyageurs.
Payez en toute sécurité sur Abritel
N’effectuez pas votre paiement en dehors de notre appli ou de notre site Web. Ne donnez pas suite aux demandes de paiement par d’autres moyens.