6/10 Satisfaisant
Carol E., Torrance, CA USA
7 mars 2023
Les points forts : Emplacement et exactitude de l’annonce
Les points faibles : Propreté et communication
DIRTY gross unit. Disrespectful, deceitful, cheap host. Nice view if you’re outside.
Just don’t! Unit so visibly dirty I had to clean upon arrival (10 hr+). Shower/sink won’t drain. I bought Drano- then removed huge clumps of other people’s hair from drains! 🤮Still not draining well -backs up ankle high. Also: large chunks of other people’s food stuck to inside of microwave, dirt/debris/hair/hairclip/a receipt from JULY/dead bugs/black dirt, etc. in the corners of the rooms; a four YEAR old newspaper & trash under the couch.
First three days stuff started breaking. Lamps, fan; I finally emailed owner after the microwave broke. He called & was deceitful/condescending, rather than helpful/apologetic. I was tasked with buying a new microwave (for under $100) & bringing it there & then he was supposed to reimburse me. He said he was going on vacation & NEVER checked in with me again. All this on MY vacation. Upon checkout, three weeks after providing receipts, I still had to ask where my reimbursement is (twice). I am STILL WAITING, as he said he was just now going to write a paper check & mail it to my home in CA. I asked for Zelle or cash, as I am still in HI. I also sent receipt for @$9 for the DRANO I had to buy & asked for repayment. And he REFUSED! This guy is a piece of work. I had sent pics, too. This is the dirtiest unit and the worst “host” I have ever dealt with. He denied the dirt/rust/mold/broken blind/torn curtains/dirty spotted area rugs/red 🤮spotted towels/blackened bathtub/menstrual stained mattress cover/screens & windows so dirty they blocked the view/food splattered cabinets & appliances/burnt up lamp/broken shade, etc. Even had a used coffee pod in the Keurig.
It had a nice view if you were sitting out on the lanai. Even after I cleaned the backsplashes and mirrors (sticky splotches everywhere) and blackened switches, the lanai was still the only part that was ok.
In summary, I would have to say that it was nasty even after I cleaned it & I had a bad feeling because of the way this host spoke to me. Telling me that nobody else has ever complained about this filth, when I already knew that everyone who’s ever rented it has complained to long-term tenants & that it’s a joke around there. I knew that before I spoke to the host, so I knew he was gaslighting & lying. His tone was straight out of the smart aleck handbook. Very disrespectful. He even asked me to keep the broken fan & microwave so he could make sure I wasn’t lying (I guess?). VRBO, what good is using you if you can’t fix this kind of stuff?
Carol E.
Séjour de 30 nuits en janvier 2023
