6/10 Satisfaisant
Kristina L.
17 avr. 2024
Les points forts : Propreté et emplacement
Les points faibles : Communication
Second Honeymoon Disappointment
At arrival we were taken aback that this was a room behind a garage. That wasn’t made clear in the listing. There was a beware dog sign on the homeowners window.
When we entered the room it was cute as pictured and they thought of many extras. Cute little patio with two chairs ..great view of neighbors yard and of the mountains. Homeowners refuse trash cans to the left of the patio.
There is a gap creating a clear line of sight into the bathroom even when the barn door was closed.
The main dealbreaker was the extremely intense fragrance. It choked us up..it made my eyes burn.
Being a leukemia survivor this was not good for me. There is also a big skylight that you can’t close or dim. I did not see anything about this on the listing or I wouldn’t have booked as I am light sensitive because of radiation years ago.
Called VRBO who contacted homeowner because we couldn’t stay there..again a special second honeymoon. VRBO did not help to secure a new place to stay but had to wait on the homeowner. Before we left I heard from homeowner. He said he couldn’t process a refund until stay was over and apologize bed for the strong scent blaming it on laundering the rugs. A few days later I get an approximate 30% refund!! I messaged the homeowner and i haven’t received a response. I again contacted VRBO. I am awaiting a response from VRBO who is waiting on response from the homeowner yet again.
I would like a full refund.
Kristina L.
Séjour de 4 nuits en avril 2024
