I am writing to file a formal complaint regarding Property #3002711, "Penn State Football Modern 2 Bedroom," located in Bellefonte, PA. This property is in direct violation of VRBO's Shared Spaces Policy, which states that guests must have exclusive access to the entire rental space and that access to the rental must not be through the host's living area, with a lock controlled solely by the guest. Upon arrival, we discovered that this property is a basement apartment beneath the host's residence, connected to the main living floor via an interior staircase. The door at the top of that staircase has a lock that is not controlled by us as guests, meaning the host can enter our rental space at any time without our knowledge or consent. Furthermore, the listing describes the property as "the house" — with no disclosure that guests are renting a basement unit beneath an occupied residence — which we believe constitutes a material misrepresentation of the property.