Le chalet « Twin Fox » : un havre de paix à Blue Ridge/Ellijay

Thank you for staying at our cabin. We try to do our best. We dont do this for the miney, we do this bc we have been fomkng to N. Ga for 17 years and love it and want to share what we have with others so they can love it too. Thank you for the kind review!

Thank you for staying at Twin Fox Cabin. We just love our peaceful getaway! I am so happy you enjoyed it as well. We work hard to make sure every guest shares the same enjoyment as we do!

Thank you! Please come back anytime!

Thank you Justin! We are happy you enjoyed your stay!

Thank you for staying with us! We are glad you enjoyed Twin Fox Cabin!

Thank you for the kind review! We are glad you enjoyed your stay.

Thank you so much for staying! You were a pleasure to communicate with and great guests! Please come back anytime! Guest like you are why we work hard to share our beautiful place. Thank you!

Thank you for your kind review! We try hard to make sure each guest enjoys their stay at our cabin as much as we do. We are also very blessed to have such an amazing and caring cleaning crew! Tracy and Amber are the best. We are pleased you had a great time.

Unfortunately, we had a instant book guest in this instance that showed up at midnight for a 1 night stay, came in absolutely hammered and the female guest was so drunk she couldn’t open the gate and elected to climb over the gate and damaged the hinge and latch and we filed a damage claim. Furthermore, they were still asleep an hour after checkout and when the cleaners woke them up they cussed our cleaners and the cleaners had to wait an hour for them to vacate. We requested a late check out fee for them checking out 2 hours late and filed a claim for damages. This lie of a review is just pure malice and slander in an attempt to damage our ability to book good quality family guests. These guests were just pure trash and unfortunately VRBO has such a poor process of screening instant book guest and removing reviews we are just stuck with this review. Do know that we have amazing cleaners, bed bug covers are on all of our pillows and beds and all bedding is fully stripped and changed over after every guest. If you look at other reviews, you can clearly see this was a situation with a trashy guest that had no business booking a cabin and should have booked at a dingy dirty motel instead where they would have felt at home. We recently opened up to allow for 1 night bookings in the slow season but as a result of the type of clientele we are seeing that are seeking 1 night rentals we are removing that as an option and going back to 2 night bookings to maintain our Family Friendly Guests and Couples who are coming to visit and enjoy the beauty of the area, the wineries and a good cup of coffee on the upper balcony. We do not tolerate guests who damage our property, disrespect our cleaners and blatant disregard the check in and check out rules. We do try to make accommodations when guest ask in advance but this was not the case with this guest. Do not let this false review stop you from booking with us. We host an amazing cabin and we come and stay several times a year ourselves. This is a family owned and run cabin. We take really great care of our property.

Thank you so much for staying at Twin Fox. It was our absolute pleasure. You were wonderful guest. Great communicators, you took great care and respect for the property as well. Thank you for the kind review.

We are sorry you didn't enjoy the nice leather furniture, new matresses, cabin appropriate decor and the brand new split unit heating and cooling units. I personally sent you instructions on the heat and cooling system in your VRBO inbox PRIOR to check in. I know you are not familiar with the vrbo app as you messaged me asking for the codes because you didn't look in your app for your check in instructions. I dont mind taking a hit here or there on a review if there is something legit but that furniture is really nice leather furniture and our heat and ac systems are new with easy to read remote controls for each unit. As the saying goes, you can't please eveyone..... even when you are generous enough to allow this guest to rent from you with a 130lb Great Pyrenees that left piles of hair behind for the cleaner to have to clean. Best of luck on your next stay.

Thank you for your kind review and it was a pleasure to meet you!

We are happy you enjoyed our cabin and the area! Thank you for that very kind review. We do our best.

Unfortunately Caleb isn't being truthful. There was a very low power brief storm that took the power out at 13:30ish am. He reached out to me and asked how long I thought the power would be off. I stated the power is typically back on in about 3-4 hours and recommended if they enjoyed wine that Bearclaw Winery was close by and recommended maybe going there to kill some time and enjoy the beutiful gorunds, food and drink. The power was back on about 3pm and the guest texted the cleaner at 6:30 pm stating he was leaving the property. The guest then requested a refund the following day. We dont issue refunds for act of god situations when there is minor disruptions. I did inform the guest that if the power were off overnight or for a period of days or something extremely inconvenient we would have refunded them something. I did tell the guest he lacked imagination! If you cant find something fun to do in the mountains other than sit around and watch TV and complain about something out of anyone's control then i personally feel like this person lacked imagination. I have no clue what his issue was with the split unit air handling system. They are 2 years old and work great. We had the cleaner came in the day before arrival because we had a gap in guest stays and they freshened everything up prior to this guest staying. It is unfortunate that some guests feel like we are a hotel and we can just be run over and treated like garbage by the guest. We run a great cabin!