Escapade à Goochland : cabane hexagonale en cèdre au cœur des bois

Ian, we are so happy that you all like the Goochland Getaway! You are fantastic guests; couldnt ask for better!

We are glad you enjoyed your stay, and appreciate your feedback about the Murohy bed. It has a standard queen-sized mattress, but we intentionally chose a different firmness for each of the 3 queen sized beds. We will be sure to provide some special optional padding for future guests who may also find that mattress is too firm.

Thank you, Thomas, for your report of the issues you stated. We do wish you had promptly communicated these issues with us by phone, text, VRBO message, or in our spiral notebook at the desk area during your stay. We are available within 10 minutes of the Goochland Getaway to help our guests enjoy their stay to the fullest. We would have been so happy to talk with you and immediately address solutions that could have made your stay more pleasant. We'd like to address some of these concerns on this format: 1, Although we haven't yet had other guests let us know about the oven setting off the smoke alarm, we appreciate you letting us know now and we will get that taken care immediately. 2. We have a "No Smoking" policy, and in the four years we've had this property, only one guest broke that rule three years ago. Post-stay, the house was immediately sanitized professionally. We've had no further issues with a smoker's smell. 3. We have the HVAC system checked twice a year, and the system consistently scores clear of mold and mildew. We frequently have repeat guests who have sensitive allergies and we've had only positive reviews. With that said, we are due for a regular springtime HVAC check late this month and will make a note of your two HVAC complaints to the inspector 4. We intentionally bought 3 bed types for various sleeping preferences. We have one firm mattress, one semi-firm mattress, and one soft mattress. This is explained in our Guest notebook found on the dining room table upon check-in. We wish you well, and hope your other VRBO stays elsewhere will be wonderful. George and Kathleen