Appartement en copropriété à Oceanside, à Atlantic Beach (Caroline du Nord) – « Anchors Away », appartement n° 4

Thank you for taking the time to share your feedback. We're glad you enjoyed the convenient location, easy beach access, nearby restaurants, and having the outdoor seating during your stay. We sincerely apologize that the cleanliness of the home did not meet your expectations. We proudly offer a Clean Guarantee, and had we been made aware of the concerns during your stay, we would have promptly sent our housekeeping team to address them and make things right. We also appreciate you bringing the broken blinds and lamp to our attention. We will ensure these items are inspected and repaired or replaced as needed. Regarding the amenities, our listing accurately reflects what is provided. Beach equipment and a hair dryer are not listed as amenities, and we recommend a local rental company for beach gear. Additionally, the listing photos and description show that there is a television in the living room and one bedroom, and that the property does not include an outdoor shower. We appreciate your feedback, as it helps us identify areas where we can continue to improve. Thank you for staying with us, and we wish you all the best with your future travels.

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the excellent location. We're sorry to hear that some aspects of your experience did not meet your expectations. We were not made aware of any concerns regarding the dishware during your stay. Had we known, we would have been happy to bring additional or replacement items to ensure you had everything you needed. As outlined in our property description, we provide a starter kit for each reservation. The kitchen starter kit includes a small bottle of dish soap, two dishwasher pods, a sponge, two fragrance-free laundry pods, and one extra trash bag. Each full bathroom is stocked with a starter supply of toiletries and toilet paper. Once these starter supplies have been used, any additional items are the guest's responsibility to purchase for the remainder of their stay. Our listing also notes that beach towels and beach equipment are not provided. If guests are interested in renting beach equipment, our team is always happy to provide recommendations for local rental companies. We were also unaware of any parking concerns during your visit. If you had reached out, we would have been happy to assist and see if there was a way to help resolve the situation. We appreciate your comments and are pleased that you found the home clean and enjoyed its convenient location. We wish you all the best in your future travels.