8/10 Bien
Rebecca
16 mars 2024
Les points forts : Propreté et communication
I loved the house and it's location. I felt the ad was a little deceptive in that "with water toys" should read "with SHARED water toys" as there are two other larger houses on the property so you have the potential to be sharing with approximately12 -16 other guest, that includes the hot tub and "private beach". It did work out well as only one family had kayakers: )
The beautiful electric gate that enclosed the 3 properties really did make me feel secure .
I would have given it a 5 on communication because the lady that managed the property responded quickly and efficiently but after the storm and deluge of rainwater in the house I have yet to be contacted by anyone to refund one night (as we had to leave a day early as the storm water had poured through the roof and flooded the home) and plausibly the cleaning fee as I would assume this is going to be an insurance claim / clean up. The storm was Thurs 3/14 and as of Mon 3/18 I have not heard from anyone and no money has been refunded.
There was an issue with the paddle board having two holes and a plug missing. My bad for not checking BEFORE I got out in the lake. But I am sure they will have all new equipment as the storm blew everything away. The hot tub worked great too !
Everything was really good - until it wasn't.
Rebecca
Séjour de 3 nuits en mars 2024