Charming 2BR Retreat in Chicago!

Thank you for your review. We’d like to clarify a few points for accuracy. Assigned parking is available when requested in advance, and clear parking instructions are provided. Unfortunately, those guidelines were not consistently followed during this stay, which led to avoidable issues. This is a shared residential building, and all guests are required to respect quiet hours. During this stay, noise disturbances originated from within the booked unit, and we addressed the matter promptly to protect the comfort of other residents. Throughout the stay, we remained responsive and worked with the guest through the final day of their reservation. No concerns or dissatisfaction were raised with us during the stay. While pets are permitted when disclosed in advance and the applicable fee is paid, pets were present in the unit without prior notification. We remain committed to clear communication, firm house rules, and maintaining a respectful environment for guests and residents alike.

It’s disheartening to read this review, especially when it’s clear that the claims made are unfounded. Everything started off well, and the host was accommodating during check-in. However, this guest seems to be fabricating a narrative that simply doesn’t match reality. The assertion that their vehicle was broken into is not supported by any evidence. The security camera footage shows no damage or break-in to their car, contradicting their account. It’s hard to believe that the police would advise a group of four females to vacate the area without any substantial reason, especially when there was no evidence of an incident. This review appears to be an exaggerated response to a situation that had no basis in fact. It's important for future guests to know that misrepresentations like this can unfairly tarnish a host's reputation and mislead potential visitors.