4/10 Médiocre
Kadisha B.
12 sept. 2025
I was so excited for this trip and was genuinely let down. Upon arriving, there was a dead roach in the kitchen, mold on the cabinets, small black stains on one of the pillows,and an uncleaned stain in the bedroom. I tried to overlook this and stayed the night anyways. The next morning, when my kids were playing, we so happened to look on the side of the bed and found a dead bed bug. We reported this to Vrbo and Vacasa. We left the condo and did not stay our second night.I kindly asked for the cleaning fee to be refunded (when I honestly should have asked for all of my money to be refunded). I have been ignored by the Vacasa rental agency and still have not received my refund. I cannot get in contact with any of the local agents and they refuse to call me. Vacasa customer service just gives me the runaround that someone will contact me..Also a little FYI, that they left out.. the tide prevents you from actually being able to use the beach access. You may have two hours during the hottest part of the day before itâs inaccessible. I do not recommend whatsoever
Kadisha B.
Séjour de 2 nuits en septembre 2025