2/10 Horrible
Mary A.
14 déc. 2023
Les points forts : Propreté et arrivée
Les points faibles : Communication et emplacement
Percussion Basement
DO NOT STAY HERE IF YOU WANT TO SLEEP!
I have stayed at VRBO's across the nation and abroad but never have I left before my stay ended until now. And never have I left a bad review until now.
The basement apartment is dull and dingy with "LOUD" stomping from above. I complained one night at 9:30pm and another at 10:30pm of loud walking/running and dropping of items from above. The property owner presented to be clueless and couldn't understand what I was talking about.
I endured the noises day after day and into the night for 7 days, and the property owner told me, "no one has complained before, what noises are you hearing?" This statement made me feel like I was exaggerating or lying for that matter. I knew walking in their house above the basement was totally unavoidable but figured there was no solution to the problem. So, I asked for a refund.
However, to pay over $2000 for a month and refunded a bit over $700 for staying barely 7 days was a total rip off. I was responsible for a cleaning fee, other fees and taxes. To be fair, the owner should have covered those expenses. I lost sleep and a chunk of money. I am hoping the people who read this review don't fall prey.
Also, you have to park your car on the street, if the owner has guests, then you park down the street. The TV doesn't work, no I didn't complain about the TV, because I just didn't.
The best thing I can say about the percussion basement is the heating was good.
Mary A.
Séjour de 10 nuits en décembre 2023