We needed a last minute vacation for our family of 5 (2 teens and 1 tween) This was absolutely perfect, from the condo to the people that own and take care of it! The condo and location were exactly as pictured and described. Michele is a great communicator and before we arrived she had sent me an email with what I call “the handbook of Jaco” we were able to navigate an area completely new to us with ease because of it! She had also arranged airport pickup that was also perfect (he stopped along the way and showed us local places in between San Jose and Jaco like we were on a tour!) When we arrived early (11:30am) Celine met us at the gate and showed us around and gave us more wonderful info! The condo also had goodies for everyone in the family (chips, juice, coffee, and beautiful flowers everywhere). The security officers were also the best, so helpful and always present. You can see the pride they take in their job. Celine gave us such great info that we were able to book excursions and feel confident that we were choosing the best ones for our family! We choose to do the CoastaCat island excursion and the waterfall atv tour, both were wonderful and a great memory for our entire family! The town of Jaco and everything you need is walking distance or a very short cab ride. We loved being so close but also having a quiet beach to enjoy together. Costa Rica is an amazing country with wonderful people, our experience in Jaco was even more wonderful because we choose to rent from Michele! If I could give more than 5 stars I would! We will definitely be back!