6/10 Satisfaisant
Lisa D.
1 août 2024
Les points forts : Emplacement et exactitude de l’annonce
Les points faibles : Arrivée et communication
Host dropped the ball
We were excited to make a family trip to San Diego and the city did not disappoint! Unfortunately, our La Jolla Nautical Cottage with Heated Pool was not seen in the same light.
The house itself is a cozy, rustic cottage set in a neighborhood of La Jolla. It does have a quick walk to the beach and a walking trail behind the house. The Host attentiveness however did disappoint.
We chose the Nautical Cottage because it had a pool and was close to the city. Upon check-in we had to report that the driveway gate and pool keypads did not work, and there were ants in one bathroom.
We were told to spray the ants with chemical ant spray. That meant the Host was already aware of them. As the week progressed the ants were found in each room, which made the house seem not as clean as we had viewed it initially. As for the pool and gate, the Host asked if we followed the instructions properly. When we reported the pool problems a second time, we finally got a response. Lucky for us, the maintenance man fixed the pool cover issue in minutes - a tripped circuit breaker - and gave us the correct gate numbers! Happily, we were able to use the pool though only for an hour before we had to start packing to leave the next morning.
Not the worst 4-night stay (we also camp a lot), but with more effort from the Host the day we checked in, it could have been so much better.
Lisa D.
Séjour de 4 nuits en juillet 2024
