Resort Royal

Thank you for your feedback. We take all reviews seriously and use them to continually improve our property. However, it’s important to address some inaccuracies in your comments. Our property is indeed located on a bustling street, a fact that many guests appreciate for its convenience and proximity to local attractions. As for the restaurant nearby, it’s an asset celebrated by many of our guests for the delightful dining options it offers. We’ve not received complaints about kitchen fumes previously, but we will monitor this closely moving forward. Regarding housekeeping, we maintain high standards of cleanliness, as reflected in numerous 5-star reviews from satisfied guests. Any issues brought to our attention during a stay are promptly addressed by our dedicated housekeeping team. The claim about poor general condition, including exposed wires and broken equipment, is surprising, as our property is regularly inspected and maintained. The kitchen is indeed compact, as clearly described in our listing, but it is well-equipped and functional for its size. We strive to provide good value, as evidenced by the overwhelmingly positive feedback from other guests. It’s disappointing that your experience didn’t align with the vast majority of our visitors. Lastly, it’s clear from your approach that your intent was to seek a complimentary stay. We believe in fairness and transparency, and while we welcome constructive criticism, we do not condone attempts to exploit the review