Appartement Premium 2CH/2SB • Près de Disney • Resort Storey Lake [SL47316]

Thank you for the nice comment. 😉

Thank you for your kind review! We're happy to hear that you found the home clean and appreciated our communication throughout your stay. Providing a comfortable experience and keeping our guests well informed are always priorities for our team. We appreciate you choosing Mr. Host Vacation Homes and hope to welcome you back soon!

Hi Iris S., Thank you for your feedback. We're glad to hear that you found the apartment clean and enjoyed your stay. We appreciate you letting us know about the refrigerator and A/C noise, as well as the bugs you encountered. We're sorry for the inconvenience. We'll share your comments with our maintenance and property management teams so they can inspect these issues and address them as needed. Thank you again for bringing this to our attention. We truly appreciate your feedback, as it helps us continue improving the experience for our future guests. Best regards, Mr. Host Vacation Homes

Thank you so much, Amanda! We’re so glad to hear you enjoyed the condo and had a great stay in Kissimmee. It was a pleasure hosting you, and we hope to welcome you back again soon! Warm regards, Mr. Host Vacation Homes Team :)

Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back again in the future!

Thank you for your kind words! I'm so glad you had a great experience. It was a pleasure hosting you, and you're always welcome back!

We're glad to hear that you found our property conveniently located for exploring Orlando's attractions! We strive to provide our guests with a convenient and enjoyable experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future!

Thank you so much for your kind words! We're thrilled to hear that the apartment met your expectations and that the entire process was smooth and easy for you. It was a pleasure hosting you, and we’d be happy to welcome you back anytime in the future! Best regards, Mr. Host Vacation Homes Team

Thank you for your positive review! We're delighted to hear that you enjoyed our condo and found its location convenient. We strive to offer competitive pricing and are glad it met your expectations. We look forward to hosting you again!

That's great to hear! It's always reassuring when everything promised is delivered, and any issues are promptly resolved. Sounds like an ideal situation—you really couldn’t ask for more!

Thanks for your review and stay, come back soon

Thank you for sharing your feedback. We're sorry to hear that you experienced difficulties with the air conditioning during your stay, as we understand how important a comfortable indoor temperature is, especially when traveling with children. We would like to clarify that once the AC issue was reported, our team responded promptly, arranged for a technician to inspect the unit, and worked to coordinate the necessary repair. Unfortunately, the required replacement part was not available over the weekend. To avoid leaving your family without cooling, we proactively offered two alternatives: relocating you to another property or providing portable AC units in the bedrooms. We understand that you chose to remain in the apartment with the temporary cooling solution. Regarding the window seal kit, we regret the inconvenience and understand your concerns about having an improperly sealed window in the children's room. We also take your comments regarding the bathroom ceiling seriously. Any concerns involving possible mold require proper inspection and assessment so that the appropriate action can be taken. We are disappointed to hear that you felt your subsequent messages went unanswered. Providing consistent communication and following up on reported maintenance concerns are important parts of our service, and we will review the communication history to better understand what happened. While unexpected maintenance issues can occasionally arise, our team makes every effort to provide alternatives and minimize disruptions to our guests. We regret that this situation affected your vacation and appreciate you bringing these matters to our attention.

Thank you for your review, I hope you come back often

Thank you for the review and feedback, we regularly do deep cleans, we are replacing many sofas and rugs in our unit, unfortunately this is out of our control over the resort but this feedback has been passed on to the HOA.

Thank you so much for your kind review and for staying with us. It was a pleasure hosting you.