6/10 Satisfaisant
Alan F.
9 août 2025
While I appreciate Susie sending a partial refund for the problems experienced during our 45-day rental, it wasnât adequate compensation for the construction noise we endured for the duration of our stay (June 16-July 30, 2025).The outdoor and indoor work at the Courcheval building started daily at 7am and ended at 4pm. Noise from jackhammers and heavy machinery made it impossible to enjoy the porch or leave the windows or doors open. Construction dust covered the outdoor furniture. When we first inquired about the project, Susie apologized and told us it was a âtwo-week project.â We trusted she was giving us truthful information.Susie did send us a 25% refund for the first 20 days of our stay and offered a full refund for the remainder if we decided to move. (Finding similar accommodations in the peak of summer season was not viable.) She also provided (for six days) accommodations at a nearby building.Susie assured us on 7/11/25 that the âworst was finished yesterday,â and we trusted her and decided to stay. Unfortunately, the noise continued until we left.Iâd like to assume Susie didnât know about the construction before she rented this unit. Iâd also like to trust she relayed truthful information. Unfortunately, our stay did not meet the standards for reasonable enjoyment.With a multi-year construction project starting in 2026 across the street from this building, Deer Valley will not be a relaxing summer destination for many years.
Alan F.
Séjour de 45 nuits en juin 2025