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Chalet·Hôte professionnel

Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks

Galerie photos de l’hébergement Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks

Coin séjour
Terrasse/Patio
Bain à remous extérieur
Extérieur
Coin séjour

Avis voyageurs

8,6 sur 10
Excellent
3 chambres3 salles de bain8 personnes154.0 m²

Équipements populaires

  • Bain à remous
  • Cuisine
  • Lave-linge
  • Sèche-linge
  • Animaux de compagnie admis
  • Espace extérieur

Découvrir la zone

Afficher la carte
Banner Elk, NC
  • Place, Station de ski Beech Mountain Resort
    ‪3 min en voiture‬
  • Place, Sugar Mountain Resort
    ‪15 min en voiture‬
  • Place, Appalachian State University
    ‪32 min en voiture‬

Chambres et lits

3 chambres (8 personnes)

Chambre 1

2 lits 1 place

Chambre 2

1 très grand lit

Chambre 3

1 grand lit

Chambre 4

1 grand lit

3 salles de bain

Salle de bain 1

Salle de bain 2

Salle de bain 3

Espaces

Terrasse en bois ou patio
Cuisine
Jardin
Salle à manger
Lock

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À propos de cet hébergement

Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks

Bee & Bae Hideaway

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

With plenty of room inside for the entire family to spread out across three levels and a lovely and peaceful outdoor space, this wonderful home is sure to the be the highlight of your next vacation in the North Carolina Blue Ridge Mountains! Visiting chefs will adore the well-equipped, full kitchen with stainless steel appliances and loads of countertop prep space. Dine together at the nearby table for six and then settle into the cozy living area to stream your favorite channels on the flatscreen TV, or head out to one of the furnished decks and watch for visiting wildlife. Outside, you'll also find a soothing, private hot tub, a firepit, a spacious yard for the dogs and kids to run and play, and a gas grill if you want to add a little something special to your home-cooked menu.

Things to Know
Free high-speed WiFi
Two well-behaved family dogs (80 lbs. max.) are welcome
High chair, Pack-N-Play, and baby gates provided
Snowbird-friendly
A 4x4 or equivalent is recommended to access this home (only in winter).

This property is managed by Vacasa North Carolina LLC.

If you are bringing a dog on your trip, the pet fee is already included in your quote when selecting ‘Yes’ to pets. If you would like to add more dogs, please contact us.

Parking notes: There is free parking available for 3 vehicles.

Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!


Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Extérieur
Aspen Acres - Less Than 2 Miles to Slopes
Charter Hills
  • Bain à remous
  • Cuisine
  • Lave-linge
  • Sèche-linge
9.8 sur 10, Exceptionnel, (75 avis)
Aspen Acres - Less Than 2 Miles to Slopes

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie autorisés
Dogs only. Max of 3. Weight limit: 80 lbs each.
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté

À propos du quartier

Banner Elk

L'hébergement ce chalet vous attend pour un séjour exceptionnel à Banner Elk, plus précisément dans le centre-ville, près de parcs de loisirs. Les sympathiques Station de ski Beech Mountain Resort et Sugar Mountain Resort valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Alors, dirigez-vous plutôt vers l'emblématique Grandfather Mountain. Vous voyagez avec des enfants ? L'incontournable Parc de loisirs Land of Oz s'impose ! Consultez aussi l'affiche de l'illustre Kidd Brewer Stadium, pour vibrer à l'unisson. Profitez de votre séjour à deux pas des pistes pour découvrir le snowboard et le ski ou pour vous essayer au patinage sur glace et à la luge.
Afficher plus de chalets à Banner ElkS’ouvre dans une nouvelle fenêtre
Carte
Beech Mountain, NC

À proximité

  • Station de ski Beech Mountain Resort - 3 min en voiture - 1.6 km
  • Sugar Mountain Resort - 15 min en voiture - 12.2 km
  • Grandfather Mountain - 30 min en voiture - 28.8 km
  • Appalachian State University - 32 min en voiture - 27.1 km
  • Tweetsie Railroad (parc à thèmes) - 40 min en voiture - 33.8 km

Comment se déplacer

  • Aéroport régional de Tri-Cities (TRI) - 90 min en voiture

Restaurants

  • ‪Town Tavern of Banner Elk - ‬16 min en voiture
  • ‪Beech Mountain Resort Cafeteria - ‬9 min en voiture
  • ‪Banner Elk Cafe - ‬16 min en voiture
  • ‪Blink Elk Tap Room - ‬16 min en voiture
  • ‪Beech Mountain Brewing Co. Taproom and Grill - ‬9 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks ?

À partir du 3 avr. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks le 4 avr. 2026 commencent à 191 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Ce chalet de Banner Elk qui ravira les familles se trouve à la montagne, à 4,1 km de Station de ski Beech Mountain Resort et à moins de 10 km de Parc de loisirs Land of Oz et Aire de loisirs de Buckeye. The Greene et Tate-Evans Park sont également à 15 km de distance.

Avis

8,6

Excellent

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
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Note des voyageurs de 10 (Excellent), d’après 21 avis sur 37.
Note des voyageurs de 8 (Bien), d’après 9 avis sur 37.
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 37.
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 37.
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 37.

7,4/10

Propreté

9,2/10

Arrivée

7,8/10

Communication

8,8/10

Emplacement

8,4/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 Bien

Daniel B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Every year we take a Dad and Daughter Ski trip and found Bee and Bae on VRBO. We loved the layout of the house and how nicely it was updated, and the ammenities. We gave it a good because of a few cleaning issues that could have easily been addressed prior to our arrival. It was just a few minutes to Beech Mtn.
Séjour de 2 nuits en février 2026
Réponse de VrboOwner le 3 mars 2026
Thank you for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we look forward to welcoming you back for another wonderful getaway in the future.
Avis vérifié

10/10 Excellent

Morgan W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Wonderful Place

What a great place to stay! Very clean and comfortable. Everything went smooth and we loved the place!
Séjour de 2 nuits en novembre 2023
Avis vérifié

10/10 Excellent

Ethan Y.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Ski Weekend

The house was very spacious and dog friendly. Enjoyed the hot tub!
Séjour de 2 nuits en mars 2024
Avis provenant d’un site partenaire

10/10 Excellent

Kim H.

Nice getaway

My husband and I spent our 11 year anniversary in this beautiful home with our 2 daughters. We had a great time!
Avis vérifié

10/10 Excellent

JASON R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Modern thoughtful renovation

A great cabin that has been thoughtfully renovated and decorated. Little touches like the coffee bar and house koozies make this a really unique place. Quiet and peaceful. I would absolutely rent the home again.
Séjour de 2 nuits en septembre 2021
Avis vérifié

8/10 Bien

Kristy H.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté

Hideaway

The inside was clean and well stocked. The outside had trash in the yard. The American flag on the ground. There was plywood and insulation on the hammock. But the hot tub was the star of the show.
Séjour de 2 nuits en novembre 2024
Avis vérifié

10/10 Excellent

Stephanie G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing

This cabin was absolutely beautiful! If I texted the property manager, they responded within a minute or two each time. I couldn't have asked for a better experience. Wifi and TV service was perfect (which is rare for us when staying at a cabin). We were there for only son's birthday trip and he said it was the best cabin we have ever stayed at. No one wanted to leave. We will definitely be staying again.
Séjour de 2 nuits en septembre 2023
Avis vérifié

8/10 Bien

Emily P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family Trip

We had a wonderful stay! We truly enjoyed seeing all of the deer on the property every morning. It was so peaceful, which was exactly why I booked here! The other biggest reason was for the hot tub off the master. It was extremely disappointing to only have one night out of three in it, as it was broken! The technician who came out was amazing and got it partially working for our second evening there. But he knew it wasn't going to last. It would be nice to receive a partial refund for the lack of use.
Séjour de 3 nuits en août 2024
Avis vérifié

6/10 Satisfaisant

MATT M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

decent place to stay

Location was great, have privacy. Home is setup well. The grills are completely useless, both have lots of rust and need to be replaced. Other than that everything was pretty good. They could have cleaned a little better before we got there. There was old dog poop in the yard, not something you would think would have been left there. It was a little pricey I think for what we got
Séjour de 2 nuits en janvier 2024
Réponse de VrboOwner le 29 janv. 2024
Thank you for your review and we sincerely apologize for the inconvenience that you have experienced during your stay. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We are so sorry that there are lapses during your stay. We have passed your feedback along to our housekeeping staff so they are aware of your concerns. We hope to have the opportunity to impress you in the future.
Avis vérifié

8/10 Bien

Michelle G.

Les points forts : Propreté, arrivée, exactitude de l’annonce

Cute, but not super convenient for small cars

I think it’s important to note that the roads are unpaved. We drove a small sports car and had difficulty on the last 2 miles heading in. It would also be great if there were solar motion activated lights at the driveway/walkway to the door. Overall, the house was cute and the outdoor spaces were great! There was no coffee for the coffee maker, the glassware assortment was strange and there were no wine or pint glasses, and the master bedroom comforter looked dirty. I think there is more good than bad here. Just a few need to knows. Despite the minimal inconveniences, I would stay there again.
Séjour de 2 nuits en mars 2025
Réponse de VrboOwner le 25 mars 2025
Thank you, Michelle, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
Avis vérifié

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce

what u see is not what u get

house not cleaned from last tenant prior to our arrival,beds not made, no towels etc..Heating not working properly, never used jacuzzi -never worked even after requesting service call. extremely hard to get service. bed mattreses arched caused back pain. never going back to this house or VACASA homes
Séjour de 6 nuits en décembre 2022
Réponse de VrboOwner le 20 juin 2023
Thank you for your review, Roy. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. The comfort and satisfaction of our guests is our priority and the experience you had is certainly not commonplace. We are working diligently to ensure your concerns are addressed appropriately. We appreciate you letting us know there is room for improvement and we hope we have the opportunity to host you for an outstanding stay
Avis vérifié

8/10 Bien

Timothy D.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication

Nice Ski Chalet

Home was very convenient to slopes and had a very nice yard with a wonderfully, wooded surrounding. Plenty of space for our group. We had a great time relaxing at the home, when we weren't on the slopes. The only downside was the hot tub. We were really looking forward to coming off the slopes and back to a nice time in the hot tub. When we arrived, we found the hot tub was unusable. Scum floating though out the tub. Contacted management and they said they would have it checked out, but they never showed and never responded back after initial contact. The hot tub was a disappointment, but it didn't keep us from having a great time. The home provided a nice place for us to stay while we visited Beech Mountain and we'd stay there again.
Séjour de 3 nuits en décembre 2023
Réponse de VrboOwner le 9 janv. 2024
Thank you, Timothy, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
Avis vérifié

6/10 Satisfaisant

Kevin P.

Les points forts : Arrivée, emplacement, exactitude de l’annonce
Les points faibles : Propreté et communication

Nice home - Poor management

The home is very nice and secluded. Well decorated and the kitchen is very stocked with everything you need. We stayed in this home last winter and it seems Vacasa has changed some things. Did not know we would have to make all the beds in the house upon arrival. The sheets, pillow cases and towels were in plastic bags laying on top of the beds. There were 10-12 beer cans on the back deck and in the flower beds out back. The hot tub did not work during our entire stay. I sent a message on the booking app and also sent an email to Vacasa. Did not receive a response. Over all the house is nice. But will not book again.
Séjour de 5 nuits en janvier 2023
Réponse de VrboOwner le 20 juin 2023
Thank you for taking the time to share your valuable feedback, Kevin! While we are pleased that you found the home nice and secluded. We are disappointed to read that your recent experience was not satisfactory. Certainly, this is not how we wanted your experience with us to be. Please know that we take our guests' feedback seriously, and we made sure our local staff was made aware of your issues so that the homeowner can make the necessary adjustments to the property to ensure the continued enjoyment and satisfaction of our future guests. We hope you'll give us a second chance to impress you, for we'd love to host you again.
Avis provenant d’un site partenaire

2/10 Horrible

Robert K.

Run...do not rent

We stayed last October for a family trip. Icemaker was not working then and still is not. Maintenance said an appliance repairman was needed but had not been contacted. We stayed with relatives for long weekend over July 4th which was a disaster. It's a 3 story house with the master suite on lower level. Toilet in master bedroom would not flush upon arrival. After speaking with vacasa several times and the maintenance personnel responding and saying a plumber was needed, they did not send a plumber. House was nasty upon arrival. Cooked noodles in daughter's bed upon arrival, dirty drinking glasses under bed, coffee pot not working and still had someone's coffee beans floating in it. They did bring a coffee pot so we could have coffee last 2 days. Management company is horrible with resolving any problems and non responsive to assisting with resolution of serious issues in a rental. Owner should seriously be looking for a new management company.
Réponse de VrboOwner le 11 sept. 2024
Robert, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize for the areas you felt in need of some TLC and any disconnect in service you encountered. We shared your feedback with the local manager who assured us that maintenance will be scheduled to address these issues. We appreciate your feedback as we view it as an opportunity to improve and we hope to have the chance to provide a much improved experience on your next getaway.
Avis provenant d’un site partenaire

10/10 Excellent

Ryan E.

Great home for a summertime mountain vacation

My family thoroughly enjoyed our Beech Mountain vacation at the Bee & Bae Hideaway. We formerly lived in the High Country, and this well-appointed vacation home had everything needed for a multi-day stay. The home's back deck extends treehouse-like into the hardwood forest, and Beech Mountain's trail network is a short, steep walk from the back door. It was a great home base for day trips to Boone, Parkway, Roan Highlands, Valle Crucis, etc. We also enjoyed proximity to Beech's hiking trails and other summertime amenities. Our stay in this great home was made even better by the owners' attention to details like: plenty of split & dried firewood for outdoor fire pit, clear & simple instructions for hot tub, easily accessible cleaning supplies, WiFi repeaters throughout the house, extra pet supplies, and a chalkboard in the kitchen with useful info about the house & neighborhood. We would definitely stay at this home again, especially during the summer when the mountain weather provides much-needed respite from the heat elsewhere in the South. Note that like many homes in the High Country built on steeply sloping lots, this property is designed with 3 floors of living, which means lots of stair climbing. The upper two levels (plus the entry steps) are visible in the photo of the front exterior. This was not an issue for us, and we appreciated the great lighting, interesting views, and refreshing ventilation on each level. Just be aware that the home has lots of stairs and may not be appropriate for those who have concerns about parking, sleeping, and main living areas on different levels.
Avis provenant d’un site partenaire

8/10 Bien

Melissa W.

Bee & Bae Hideaway

Home was pretty and very happy we were able to check in early. There were only a few things we noticed, puzzle pieces and game pieces on the floor, and when we came in it did not seem like it was just cleaned, as in nice, fresh smells. I would suggest having some plug ins. It was nice that Vacas text us after arriving asking us if everything was ok. I appreciate that so much! The showers and bathrooms were clean, kitchen was clean but again did not smell like someone just cleaned. House a little stale. Make sure you understand that you have to go up and down stairs to get to bedrooms, we did know this before we went. Another thing that was frustrating was the directions on google etc the confusion of turns to get to house, the number of turns which was really baring off instead of actual turns etc. A little frustrating it took forever on long dirt roads just to go out shopping, eating, coming back to let the dog out of crate to potty and then go back out. Also I had a roofing nail stuck in my tire, that was frustrating. We really liked the back outdoor space even though we didn’t have time to go out back. The front fenced in area was small more like for tiny dogs but grateful that I didn’t have to put a leash on my dog just to go potty. I really wish mountain houses in general had more yard space for dogs, guess it’s kinda hard being on a side of a mountain. Grateful we got to take our dog with us to this house. King size bed in basement slept great, soft which I like.
Séjour de 2 nuits en octobre 2023
Réponse de VrboOwner le 19 oct. 2023
Hi, Melissa, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
Avis vérifié

2/10 Horrible

Martha L.

Les points faibles : Propreté, communication, emplacement et exactitude de l’annonce

So nasty

I’m not one to write reviews but we too have a rental property and I’d be appalled if our management company allowed this level of filth for anyone to check into. Our sheets smelled, had to wash those, the kitchen cabinets and drawers were nasty with crumbs and not very stocked, the dirt, hairballs, dead bugs on the floor, dirty filled vacuum canister, a joke for a broom, the grill needed a hammer to clean so we just didn’t use that. The hot tub needed to be vacuumed. It was one thing after another. Dishwasher hardly worked, cleaned those by hand. We messaged Vacasa and they took notes but no one ever came to clean. Some fellas came by to check on the dishwasher and they told us to just try another setting. Super helpful! Joking obviously. Vacasa is the worst and if I were the owners of this property, I’d fire them stat! The property description leaves out that it’s a three level house and my MIL who walks with a cane was with us. Didn’t know she’d have two flights of stairs. Property description could use more details about the entrance to the neighborhood. Dirt, windy roads. People who get car sick will want to know about this. The house was super disappointing and it was pointless to have a management company because they did nothing about anything. Dishwasher still barely works. Easier to wash by hand rather than wash them twice.
Séjour de 5 nuits en mars 2024
Réponse de VrboOwner le 13 avr. 2024
Thank you, Martha, for your feedback! We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
Avis provenant d’un site partenaire

10/10 Excellent

Stacy K.

No one cares about my vacation

I arrived at this home, very excited about my vacation. Looking forward to Mountain View and relaxing in the hot tub when I arrived I asked Vacasa how long they felt like it would take for the hot tub to get warm and that was on Friday Friday night. The hot tub never did get warm enough to get into when I woke up the next morning hoping to have my coffee in the same hot tub. It still was not warm, I called Vacasa and they told me that they would reach out to someone to come and look at it. I had hoped it would be fixed and didn’t hear back from anyone all day after calling three times throughout the day to let them know how important it was to me to have a hot tub , I left a voicemail into the late afternoon letting me know that I would get my $30 hot tub fee back. I called and let them know how upset I was and asked to be moved into another rental that had a hot tub since I was stuck on my vacation with no hot tub, which was the reason I chose this home , they told me it was too late into the evening to do anything about it and then management person would reach out to me. It is Tuesday and I have not heard anything from anyone. I’m very disappointed that no one seem to care that my vacation was ruined due to this important detail , the home was lovely other than the hot tub not working and the rental company not caring at all. I can honestly say the homeowners took a lot of care with the property and it was very nice to have a vacation in. I would encourage them to get another property management team .
Séjour de 2 nuits en décembre 2023
Réponse de VrboOwner le 13 déc. 2023
Thank you for your review, we sincerely apologize that the hot tub was not available for your use during your stay. It is always our goal for guests to be able to use all amenities our homes have to offer, and we aim to also provide our guests with seamless communication regarding their vacation homes. We are very sorry for dropping the ball for your stay and will be sure to follow up with the appropriate parties to ensure that our communication is streamlined and thorough to meet our high service standards. We are happy to report that the hot tub is now in working condition and hope to host you for a truly relaxing getaway in the future.
Avis vérifié

6/10 Satisfaisant

Kim G.

Les points forts : Exactitude de l’annonce
Les points faibles : Propreté, arrivée, communication et emplacement

Needs a deep clean

The house was as pictured but it had not had a deep clean in a while, sinks didn’t drain, bathtubs didn’t drain so much that I bought draino to fix it. All decor had a thick layer of dust. Floors dirty. Lightbulbs out. Kitchen was described as well stocked; there was not even the most basic tools, no measuring cups, no trash bags, no extra cleaning supplies and believe me, we needed it. We were not prepared for the conditions of the roads to the house post hurricane and roads were rough to get my Camry down. House was not ready at 4 pm and the company said they emailed me and offered late checkout, no email or text was received. I did receive a message offering me to pay for late checkout but it was not complimentary. When I called and explained we needed to be in to get ready for an event, the person I spoke to was very rude and basically said too bad. She said she would ask if we could get money back bc I asked for it and then never called me back to report yes or no. The cleaners were there but it was def not clean. I don’t believe this was bc we were in a hurry bc the amount of dirty areas were clearly from weeks of not being cleaned. The hot tub was nice but the headrests were not attached and 2 came off and the cover smelled so bad of mildew that the experience was not enjoyable. I think the toilet on the second floor was leaking bc the bathroom smelled of urine, I cleaned the floor well and it helped. Just overall a poor experience.
Séjour de 2 nuits en octobre 2024
Réponse de VrboOwner le 10 nov. 2024
Thank you for taking the time to share your valuable feedback. We are truly sorry to hear about the issues you experienced during your stay. It sounds like there were several areas that did not meet your expectations, and we appreciate you bringing this to our attention. We understand how frustrating it must have been to deal with the cleanliness issues, including the sinks and bathtubs not draining properly, the dust on the decor, and the overall condition of the home. We will ensure that your feedback is documented and shared with our local operations manager to address these concerns with the housekeeping staff. Regarding the kitchen supplies, we apologize for the inconvenience caused by the lack of basic tools and cleaning supplies. This is not the standard we aim to provide, and we will pass your comments along to improve our inventory. We also regret to hear about the communication issues you faced, including the late check-in. We will escalate this matter to ensure that our team is aware of the importance of timely and respectful communication with our guests. As for the hot tub, we are glad you enjoyed it, but we are sorry to hear about the issues with the headrests and the odor. We will make sure this is addressed as well. We hope to have the opportunity to better serve you in the future.
Avis provenant d’un site partenaire

10/10 Excellent

Haly D.

Such a great place!

We absolutely loved this house! There were 4 colleged aged young adults and 2 adults - we had plenty of room. It was really clean; great fire pit; and we loved the hot tub. I highly recommend staying here for your get away.
Séjour de 3 nuits en janvier 2023
Avis provenant d’un site partenaire

8/10 Bien

Tony D.

Great (mostly) House for getaway

The house was as advertised for the most part. It was in good condition inside and out. Remote fireplace worked great as well as all TVs throughout the house. Trail behind house was convenient (but pretty steep on the return). We enjoyed it.
Séjour de 5 nuits en décembre 2022
Avis vérifié

6/10 Satisfaisant

Rachel O.

Les points forts : Arrivée, communication, emplacement

Like its own little mountain

House was three full flights of steps from the master bedroom to the kitchen. I would like to compliment the owner on the house itself . They did a good job . I would say they are being let down by the cleaning crew . We paid the extra cleaning fee , . Found a dental placker under the bed and mold on the shower curtain . Hot tub was filled with leaves. The grill was not something you would want to cook on . We had real nice steaks and no grill Lastly , they should put in the ad that the home has only streaming tv. If you don’t have a Netflix or Hulu, you get no tv
Séjour de 4 nuits en octobre 2022
Avis vérifié

8/10 Bien

Sarah M.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté

Amazing thoughtful mountain house

This property is so cute and just as shown. The only downside was the cleanliness. Light fixtures and surfaces needed to be scrubbed.
Séjour de 3 nuits en octobre 2022
Avis provenant d’un site partenaire

10/10 Excellent

Brittni O.

The perfect getaway

This was the perfect home for our family and friends (4 adults and 6 kids). It had everything we could have possibly needed! The woods surrounding the house made for a perfect adventure for the kids. The house was decorated so cute. It was in a great location also.
Avis provenant d’un site partenaire

10/10 Excellent

Denise A.

Loved this home!!

The owners of this home really put a lot of thought into every detail for their guests comfort. Firstly, the location is secluded and not right on top of a neighbor. There is a fantastic fire pit out back with wood supplied, but we did bring our own. There is a swing for kids, a tie out for your dog along with kid and pet friendly gates for all the decks and walkways. There is even a fenced area for your dogs to do their business. The lower deck has a large hot tub for complete relaxation after a days hike or winter snow activities! Inside is great!!! It is clean and nicely furnished. The kitchen is very well stocked and has a 5 burner gas stove. The living area has plenty of seating….and the sofas are extremely comfortable!! Even has a working gas log fireplace!! There are tons of games to play also, as well as some small kids books and blocks, coloring books…etc! The beds are comfortable as well as the linens. There were plenty of towels and accessories for all 3 bathrooms. The upper deck has 2 CLEAN grills and a large awning with comfortable outdoor seating. There are hooks everywhere to hang coats, towels or anything needed. There is even a cute little dog nook with treats, shampoo and a paw washer as well as a pet bed. We loved this home!! Check in and check out were so easy too!! We would definitely stay here again and highly recommend it!!!
Séjour de 5 nuits en septembre 2022

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