Oceanfront, Amazing Views - Semaines de printemps et d'été disponibles!

I am very confused by this review. Kathy contacted me the day she checked in and said "your place is so nice" and requested to stay an additional night which I accommodated. She made no mention of any problems with the unit. As far as the bunkbed room - our condo is listed as a one bedroom with a bonus room with bunkbeds. Yes, it was 2 closets with the wall taken out and bunkbeds put in. The photos on the website clearly show this.

This guest called upon arrival and first complaint was wifi/tv not working. Maintenance came up within 15 minutes and reset it. She then contacted me again and started complaining that the unit was dirty and wanting to be upgraded. I had to explain to her that I am not a property manager. That this is my personal vacation home. The unit was deep cleaned the weekend before the renter checked in and inspected by the property manager and another independant cleaner. Could there have been 1 dead palmetto bug, possibly - this is Florida and we do treat for bugs and they do turn up dead if they got in the door when someone left it open. the rest is simply NOT TRUE.

We did not hear any complaints from this guest while she was on the property. The bedding is new, replaced in November and the unit is fully cleaned and sanitized between every guest.

Our condo has 2 locks on the front door. Before Hurricane Irma hit in September, we replaced the weather-stripping around the door to make sure no rain would get in. You do have to apply a little pressure to lock the deadbolt, but this is to maintain the weather-tight seal. The sliding glass door out to the private fifth floor balcony has a wooden rod to keep it weather tight also. After replacing the screen door many times in the last 12 years and finding it removed by renters many times, we decided not to replace the screen door last year. There is not a problem leaving the door open for air to circulate if the a/c is not on. All of our pillows are replaced annually and are covered with pillow protectors. It is possible that another tenant left a pillow behind. I spoke with the property manager about the sheets and pillow, he is checking into it as no mention of it was made at the time the renter was at the condo. We were at the condo in September and we did not notice any problems with the bedding at that time. The property has monthly pest control and since this is Florida you may find a very occasional dead bug.