Grand domaine proche station de ski avec jacuzzi

Thank you for your feedback and we are glad you enjoyed your stay. We have had a lot of wind and rain this summer, so if doors and windows are left open dust can accumulate quickly in our area.

Thank you for your feedback. We're pleased to hear that your family enjoyed the home, the beautiful lake views, and the outdoor spaces. We do, however, want to clarify the concerns regarding the home's condition upon arrival. As soon as you contacted us, we immediately sent a member of our housekeeping team to the property that same evening. They thoroughly cleaned the floors and surfaces and remade every bed with freshly laundered linens. While we understand that any housekeeping concern can be frustrating, our inspection found the issues to be much more limited than described, consisting primarily of one small trash item that had been overlooked and a hair found on one bed (the linens were clean). Nevertheless, we took your concerns seriously and addressed them immediately. In addition, we refunded your cleaning fee as a gesture of goodwill, even though we responded promptly and resolved the concerns during your stay. We appreciate your comments, as they help us continue to improve, and we're glad your family was ultimately able to enjoy the cabin and everything the property has to offer.