Great and quiet space for a gathering of family and friends. Nice to be able to use the pool for a few young kids visiting one day! A great lunch together on the deck to seat all our visitors for a quiet picnic lunch. Kitchen is fully equipped! Beds are super comfortable. Linens are a plus. Thanks.
From the moment we booked, Carolyn was very communicative and helpful throughout our entire stay - providing updates of checking in/out, local entertainment & activities, touching base throughout our visit to ensure all was well. Treetops was spacious for our family of 9 - plenty of sleeping accommodations, towels, quiet nooks for reading and conversing, firewood for evening firesâŠThereâs an additional sunroom and large deck which would be fun if weâd been there in the summer months. The large dining table was perfect for family meals and saw plenty of game playing. The kitchen was one of the best stocked kitchens weâve had at a rental - plenty of cookware, dishes, appliancesâŠdonât let the small kitchen dissuade you - from someone who likes to cook, it was very easy to maneuver in. I highly recommend Treetops if youâre looking for a quaint, cozy, comfortable home. Carolyn truly is one of the most helpful & gracious host weâve rented from in quite some time! Thank you for keeping us abreast, allowing us to extend our visit and providing us with clear driving directions and local updates!
Host very helpful before trip, emailing providing info about the area. Location of house is perfect & the deck was nice. WiFi worked great. Water pressure was great & hot water was abundant.Disappointed with cleanliness. Maybe cleaning service hadn't been before our arrival due to dirty floors, dusty headboards, debris on deck. Screened porch was unusable b/c it was filled with bugs attracted to the lights. Saw carpenter ants throughout house. House was hot/stale upon arrival. There were thin sheets on the beds which we couldnât confirm were clean & some had no top sheet (instructions online say to place used linens in the washer but a note on the fridge said not to so we hoped they were new sheets). Found some cloths & extra sheets in a closet.Main issue: fridge/freezer was musty & not cooling. We emailed Ms.Snyder upon checkin. No word back by 9 with no change to the fridge so we called. Communication was meh. She implied we had blown a fuse yet fridge was running. She was a bit put out that we needed help on a Fri. night instead of being sympathetic to the inconvenience it was for us to lose groceries. We think she hung up on us; couldâve been she couldnât hear well but call had no closure. Sylvester came at 7:30 AM on Sat. & brought coolers/ice & later a mini fridge. He was apologetic. Host called to confirm we got the mini fridge. I again asked about conflicting linen instructions (had asked in unanswered email too) & again call ended abruptly.
Pros:
- beautiful location
- room for our whole group
- well furnished, lots of seating
- ample appliances and amenities
- owner easy to communicate with, very kind
- close to town, brewery, winery
- comfortable, lots of room and space
- walking paths and trails of varying degrees of difficulty in the community
- easy check-in/check-out
- perfect for a grown-up getaway
Cons:
- some issues with cleanliness (owner responded quickly and addressed concerns)
- may not be best location for young kids (spiral staircase, wood stove)âŠshouldnât be a âconâ for the property, but renters should be aware before booking with small children
Peaceful Setting. Home is well maintained and very well stocked.
We had a great time. The house is stocked with everything you would need. The large den and even larger back deck provide plenty of space for a large group to gather. The house was super clean upon our arrival. I highly recommend this place to potential renters. We will certainly be back again next year. Thanks.
We thoroughly enjoyed our stay and found the cabin cozy, clean and comfortable! The large deck and screened in porch were perfect for enjoying the warmer weather and peaceful views. The living room tv is a smart tv, so connecting to your Netflix account is an option if needed; with no wifi issues on the tv or phones.
As mentioned in other reviews, the beds were harder than we were accustomed to; which made sleeping difficult. However, depending on your preference, they may be perfect.
The host was wonderful! She communicated everything from check-in to check-out; including local events, restaurants, points of interest, directions...she truly went above and beyond.
We were vacationing with our adult children, 8 of us in total. There was plenty of space to spread out so no one felt over crowded. The living room was a wonderful gathering place, as well as room around the table for meals. The community pool was very refreshing and in a beautiful setting. The cottage location was great, you had the seclusion of the woods, trails and wildlife, yet just minutes from downtown berkley springs. I would highly recommend. Thank you for having us!
We had a very pleasant stay in the woods! Plenty of beds with a wood burning stove and an extra large living room made for a super cozy night-in around a large coffee table with friends. Superb accommodations for a large groupâwe highly recommend!
We had a great time, the house was well stocked and had everything posted. It was a gorgeous view and perfect setting. It was not fully clean, however. Moldy bath mat in the downstairs bathroom, not well vacuumed, and lots of stains on the blankets, pillows, and carpet.
The property was just like the pictures. It was very clean and the beds were very comfortable. A very easy and short drive to the center of town. We loved the back deck and porch. It was a very relaxing and wonderful weekend, would love to return
Plenty of beds, very well equipped kitchen, excellent appliances.
The location was great for our needs with good hiking and pleasant views. There were lots of beds but one bed was too firm for my husband and I. One suggestion, the living. room was hard to move around in because there was too much furniture. The wood stove was wonderful.
This location was lovely, it had everything we needed! The big comfy couches in the living room were perfect for gathering and playing games. The kitchen was well equipped and there was plenty of room for sleeping. Nice showers and the hot water never faltered.
We had a very peaceful and relaxing stay at Tree Top Cottage. Located close to Berkeley Springs town was an added benefit. The kitchen is well stocked with all equipment you would need to prepare food and the crockery and cutlery were of good quality. Carolyn Snyder was excellent in communicating with us and answering all our questions and accommodated our requests. When we arrived and found that the deck had not been cleaned, she took immediate action and sent someone to have it power-washed. Very responsive host. I have given personal feedback to Carolyn. We look forward to another stay!
We had a great weekend in the home. Lots of room for 4 friends to spread, with a well stocked kitchen and plenty of bedding, towels, blankets and pillows. It felt very restful and private in the woods. It was too chilly to sit on the nice porch but very cozy to stay inside. We would return!
Carolyn Snyder, I am the broker owner of Snyder,Bailey and Associates Inc. We have had the real estate business for 25 years in Eastern WV. I'm originally from New York and formally taught at City University and for the State University. Coming to WV I was elected to the State Legislature and then worked for Governor Rockefeller for 8 years running his Eastern Panhandle office and working with economic development.
For a time I was involved with Coolfont Resort that developed the Coolfont Mountainside as well as the resort. I found the area not only naturally beautiful but found those involved in the community,interesting with varied backgrounds, primarily professional, caring, kindly souls that loved nature and intellectual pursuits. The town itself is one of the top artists towns in the country and has a fun, mix of creative people and activities.
Located in the woods, private yet with neighbors somewhat nearby, amenities such as hiking trails, tennis, beautiful pool and hot tub in a wooded setting, close to town, easy access where all factors in my decision to purchase.