8/10 Bien
Evelyn S.
13 déc. 2023
Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
Les points faibles : Arrivée
Great property
The positive: Great location, amazing weather and the property was immaculate! The property feels bigger than the photos. The property manager was also very responsive.
However it was the biggest inconvenience with door entrance code. It NEVER worked! To have to call the property manager to recode the door every time we arrived back to property was frustrating and inconvenient; especially with a elderly parent who was not able to get the restroom and her medication due to the difficulty of getting into the property. I literally jam my finger entering the code.
In addition watch for hidden fees. We were continuously asked about the number of individuals staying at the property but what was more appallingly was to count the number of people who had come over for Thanksgiving as an additional cost at the rate of $50/person was totally disconcerting. Daytime guests are an additional charge. My husband and I were not aware of these fees until after I disclosed in advance that our college son and roommate would join the family for Thanksgiving dinner. Keep in mind visiting and supporting our son who plays college basketball there was the reason for the trip to Plano.
All that being said, no additional charges were accessed making the trip and property turn out pretty well!
Evelyn S.
Séjour de 4 nuits en novembre 2023
