6/10 Satisfaisant
fran l.
4 oct. 2024
Les points forts : Arrivée et emplacement
Les points faibles : Communication
Fell short of expectations!
I hate to give bad reviews but as a prior owner of a Vrbo property there were several issues that need to be addressed. The house was nice and specious and had a lot of amenities however, the house did not seem freshly turned over. The top floor king bed had evidence that the linens were not fresh. The bath mat in adjoining bathroom had mold underneath and it was not possible to have a jacuzzi bath as the jets had not been cleaned in a while. The 1st floor basement level bedroom smelt musty and our friends ended up sleeping in the middle floor bedroom on a trundle bed meant for kids. Closing up instructions were quite onerous on guests having to clean and sort trash considering the cleaning fee charged. All hand soap dispensers had dawn dish soap in them. The amenities were great but horse shoe game area had a lot of dog poop. Shortly after our arrival we discovered there was no iron. We searched every room in the house and after talking to the owner decided we had to make a long trip to North Conway in heavy traffic to purchase one and we were on a tight timeframe to go to our first event. We were all attending a wedding weekend nearby so this was very inconvenient to say the least. Property is lovely but we think maybe it did not have a fresh turnover before our arrival. I did not want to put this on public review but have failed to reach the owner all week.
fran l.
Séjour de 2 nuits en septembre 2024
