Gérant immobilier / professionnel
Salle(s) de bain
Type de destination
Piscine / Spa
Adaptée aux enfants
Animaux non bienvenus
Soirées/évènements non autorisés
Occupants maximums: 6
Âge minimum du vacancier principal: 18
Des frais de 0 US$ seront facturés par le gérant immobilier pour toutes les annulations. Puis, les conditions de remboursement seront les suivantes :
- Remboursement à hauteur de 100 % si l’annulation est effectuée au moins 60 jours avant l’arrivée.
It gets better and better every stay we have in this condo with it's jaw dropping views! Beautifully decorated, well stocked, comfortable and spacious with the best staff to make your stay amazing. Thanks to Tonya and staff for another stress free, 'we don't want to go home' kind of stay!
Million Dollar View & 5 Star Location!
That view...the photos don’t do it justice. The apartment is very spacious and clean. The staff friendly and helpful.
The pool temperature is perfect. No need to get used to it but not too warm either. We were impressed that there was always lots of available lounge chairs at the pool and the beach. The staff member at the beach will set up an umbrella for you and bring you a table.
Luna Encantada has a restaurant on either side and they both will bring you their menus and serve you food and drinks right to your spot on the beach.
The location is perfect for exploring 5th Avenue and its many fantastic restaurants. We got an amazing cappuccino at Ah Cacao (several locations) every morning! The gelato at Aldo’s (several locations) is excellent.
We thoroughly enjoyed our week here. Only wish we could stay longer!
Dear Jodi, thank you so much for taking a moment to write this 5 star review! First we are so happy that you had such a wonderful vacation! We couldn't agree more that the pictures don't do it justice & the location cannot be beat for being directly on the beach & mere steps to everything. The owner has lovingly maintained & decorated it, and the views are some of the best in Playa del Carmen. And we are so happy that our fantastic beach attendants offered you the top level service that everyone has come to know. We endeavor to offer the 5 star treatment to all our guests, and will pass on your comments to all our staff! We look forward to hosting you again soon Jodi! All the best!
The Very Best Condo in Playa!
The description of 'floating over the ocean' couldn't be more accurate! The views from this condo are amazing; even from the living & kitchen area. The condo was immaculate, and was equipped with everything to make breakfast to dinner. Cool decor too. We really enjoyed Abdias the beach attendant who set up our loungers & umbrellas daily, and brought us food from the beach bar next door. This condo was close to everything. My mother in law has a bad knee so it was so handy to get to 5th Ave. which was less than 100 yards from the entrance. Edith was great to check on us to make sure we didn't need anything. We highly suggest you eat at Sabor a Mar, Carboncitos, Chez Celine, El Aborlito, & this little baguette/sandwich spot on 8th Street on way to ocean. Amazing sandwiches! Can't wait to come back to paradise!
Great location, Amazing view
The condo is located right in the heart of Quinta Avenida and about 3 blocks from the ferry. You can take the ferry to Cozumel, which we did on several occasions to snorkel. The condo is spacious, clean and the security guards are so helpful!! They provided information, arranged taxi pickups and even assisted with arranging a private massage for me and my husband in the condo. We’ve stayed at many condos before in different cities, and this time I really enjoyed that the complex is small and there’s not that many people. The only issue we encountered (to no fault of the owner) was the seaweed on that side of the beach - my children did not want to get in but they enjoyed the pool very much! I would stay here again - kitchen had everything we needed; plenty of beach towels; plenty of regular bath towels; washer & dryer worked great; and as a plus provided shampoo and body soap. Highly recommend it especially for families!
Very Nice Accomodations
This is our 2nd time staying in unit D3 at Luna Encantada with our 3 daughters. The location is fabulous, and the unit has everything you could need. Tonya was very helpful, and very easy to communicate with.
We hired a private transfer service from the airport, who happily stopped at Walmart for us and waited while we shopped (for a minimal fee). When we arrived, there were 2 gentlemen that helped us unload the van, and get everything onto the small elevator to the unit. They were also frequently helpful with the gate, and often seen around the grounds. The unit was clean, nicely decorated, and the kitchen had all of the items we needed for our stay. Everyone was very helpful and friendly, including the cleaning lady that came every other day. We felt very safe during our stay, despite the news stories at the time.
The unit sits right on the beach, and the view is absolutely incredible. Unfortunately, erosion has ravaged the beach here, so it is quite rocky . There is a public beach just a short walk to the south, and it satisfied our needs to play in the waves. There was an awful amount of sea grass this year. There were workers raking and piling non-stop for the first 3 or 4 days of our stay. From conversations with others, it sounds like it is just a bad year for it, and it's just chance if it comes each spring or not. Certainly no fault of the owner, just something to be aware of. Storms rolled through from the west one night, and the beach was clear for the rest of our stay.
The pool is a bit on the small side. The kids didn't seem to mind though, and it forced us to interact with others at the condo instead of keeping to ourselves. We did not utilize the rooftop area as much as I'd have liked, but it was lovely. If only we'd have been able to stay longer, I'm sure we'd have found more time to be up there! The master bed was quite firm. I had some trouble sleeping, and was anxious to get home to my own bed. This is obviously a personal preference, my husband did not mind it too much. Lastly, we struggled with the TV in the 2nd bedroom the night of the storms. I had wished that I'd brought a few dvd's for the girls. Just be prepared for this if you have children and end up having some down time due to weather.
Overall, this unit is incredible. Looking straight onto the beach and out to the beautiful water, you just can't beat it! We would definitely stay here again, and are already thinking ahead to next year.
Thanks for taking time to post a review! Like you, we hope we've seen the last of the seaweed! Please do come back to see us again in Luna Encantada D3!
Our new favorite vacation! Great location. Edith was so helpful. Edgar on the beach with chairs and umbrellas was a true treasure. Can't wait to return.
Thank you for your review! We hope to host you again soon. So happy you enjoyed our little spot of heaven on earth.
Près de tout ce que la région a à offrir, plongée en apnée, plongée sous-marine, natation, surf, voile, ski. Ruines, shopping, spas, bars, restaurants. Marchez vers tout.