Kathleen was great to work with! Our flight was cancelled and rebooked a day late by the airlines and she was very understanding. We were able to extend our original trip by a day to compensate losing a day at no extra charge. Beds were comfortable, house was clean, had everything we needed. It was truly a home away from home. sadly, we weren't able to enjoy her fruit trees as we visited in the wrong season but next time! Thank you for a great visit!