Villa Bayside 4108 : Luxe rénové & grand confort au cœur de Captiva

Thank you so much for the kind words! We’re thrilled you enjoyed our proximity to the beach and local dining—it’s definitely one of our favorite things about staying here, too. We're glad the bed provided the comfort you needed for a restful stay. We hope to welcome you back for another seaside getaway soon!

Thank you so much for the 5-star review! We are delighted that you had a great stay and found the private community pool, grill area, and golf cart parking so convenient. We also really appreciate you highlighting the amenity setup—while private condos inside South Seas enjoy the peaceful grounds, beautiful beaches, and dedicated neighborhood pools, the resort-operated club amenities (like the resort water park and hotel-run facilities) are managed separately and not included. Renting a street-legal golf cart from a local company is truly the best way to get around and explore everything Captiva has to offer. We’d love to welcome you back anytime!

Thank you so much for the 5-star review! We are thrilled to hear that the home was a great fit for your family and that you found everything well-stocked and exactly as described. We truly appreciate your honest feedback regarding the bathrooms. Maintaining and improving our properties is a top priority, and we’ll be looking into those "odds and ends" to ensure the space continues to get better for future stays. Regarding the beach chairs, we appreciate the heads-up; while we don't always guarantee beach gear due to the wear and tear of the salt air, we love knowing what our guests look for so we can better prep for your next visit! It was a pleasure hosting your family, and we look forward to seeing you again soon.

Thank you for taking the time to share your review. We are glad to hear that our team was prompt in arriving the morning after your check-in to get the air conditioning up and running, though we are truly sorry for the initial frustration and discomfort you experienced. Arriving to an 80-degree room with no AC is absolutely not the experience we want you to have. We also sincerely apologize that the unit continued to run so loudly for the next couple of days before the final repair could be completed, and that the shower drain was backing up during your stay. We have since had our plumbing team clear the drain fully, and the AC compressor has been entirely replaced and is now running quietly. We completely understand your disappointment regarding how the AC situation was handled financially. You are absolutely right that a night without air conditioning and subsequent noisy days warrant a gesture of goodwill. We want to make this right, so our guest relations team will be reaching out to you directly today to issue an appropriate refund/compensation for the severe inconvenience and lost comfort during your stay. Thank you for your valuable feedback, as it helps us improve our property and our guest services. We hope to have the opportunity to host you again in the future for a completely flawless, comfortable stay.

Thank you so much for the 5-star review! We always aim to deliver exactly what is promised, so we are thrilled to hear everything was just as expected for your stay at Bayside Villa 4108. It was a pleasure hosting you in the heart of Captiva, and we hope to welcome you back for another seamless getaway soon!

Thank you so much for your review