< 1 mile de la rivière et centre Belmont : Cottage cosy

We’re glad to hear you found the home lovely and comfortable, and we appreciate your continued trust in Evolve. We’re sorry you experienced a few issues. The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following: - The home is occasionally used by the owner, and while his travel plans changed unexpectedly, he secured alternate accommodations to ensure the space was fully available for your stay. - The dishwasher had recently run, and while the dishes weren’t put away in time, the home was prepared for guest use. The cleaning team has also been reminded to double-check all trash bins during turnover. - Locked owner spaces are standard in many vacation rentals, and the number of guest-accessible bedrooms is clearly stated in the listing. The light in the locked room is on a timer for security purposes, and the owner is exploring ways to make this less noticeable. - Non-perishable food items are occasionally left for guest use to reduce waste, as explained in the welcome materials. We understand that guest preferences vary and are taking this into consideration. Thank you for your feedback. We appreciate the opportunity to clarify, and we’ll keep improving to provide the best stays.