Une perle rare : de l’amusement pour petits et grands avec une salle d’arcade et de jeux vidéo sur place.
4 chambres4 salles de bain ou plus10 personnes
Équipements populaires
Balcon ou patio
Bain à remous sur place
Chiens acceptés
Salle d’arcade/de jeux vidéo
Barbecue
Climatisation
Découvrir la zone
Black Mountain, NC
Black Mountain Center for the Arts (salle de spectacles)
Place, Black Mountain Center for the Arts (salle de spectacles)
20 min en voiture
Lake Tomahawk
Place, Lake Tomahawk
21 min en voiture
Brasserie Pisgah Brewing Company
Place, Brasserie Pisgah Brewing Company
22 min en voiture
Asheville, Caroline du Nord (AVL-Aéroport régional d'Asheville)
Airport, Asheville, Caroline du Nord (AVL-Aéroport régional d'Asheville)
47 min en voiture
Chambres et lits
4 chambres (10 personnes)
Chambre 1
1 grand lit
Chambre 2
1 très grand lit
Chambre 3
1 très grand lit
Chambre 4
1 grand lit et 1 lit superposé (1 place)
4 salles de bain, 1 WC avec lavabo
Salle de bain 1
Toilettes · Douche uniquement
Salle de bain 2
Toilettes
Salle de bain 3
Toilettes · Douche uniquement
Salle de bain 4
Toilettes · Douche uniquement
Salle de bain 5
Toilettes · Douche uniquement
Espaces
Terrasse en bois ou patio
Cuisine
Balcon
Salle à manger
Lock
Protégez vos paiements : réservez toujours sur Abritel.
N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views
Black Mountain Hilltop Retreat....it's almost all in the name. Spectacular, long range views, acres of privacy and amazing outdoor space!! This luxury log/timber retreat home affords amazing views & a plethora of outdoor activity spaces, fishing, relaxing & hiking on acres of mountain splendor. Black Mountain Hilltop Retreat has become one of the most popular homes in our Yonder luxury portfolio, and is quickly becoming one of the most requested! It is not surprising when you put a terrific home together with simply spectacular views & amenities.
Location: Private home located on near 7 acres of private acreage, accessible year-round. Just a fairly short and scenic drive outside of downtown Black Mountain, & under 30 minutes from downtown Asheville. You are less than 45 minutes to Asheville Regional airport, and app. 30 minutes to the gates of Biltmore Estate.
Accommodations: 4 bedroom, 4 full baths, Powder Room Bath Occupancy Summary / Sleeps in beds: 10 Max. Occupancy: 14 (PLEASE NOTE: Yonder provides linens for all beds; other occupancy will require guests providing their own linens.)
Description: Black Mountain Hilltop Retreat is a private custom log home, located on a private mountain estate, at the top of the elevated knoll, affording simply stunning views. The home is situated on 7+/- acres of mountain property, affording private, safe places for kids to play & explore, adults to take a hike, and everyone to relax & enjoy the unreal views. And of course there is the amazing amenities; decks, fire-pit, Game Rm, wood-burning fireplace, and more!
Here is the mountain log retreat lodge you have been looking for! Located inside the private gated community of Catawba Falls Preserve near Black Mountain, with unbelievable long range views at the headwaters of the Catawba River. Totally private setting, affording bedrooms with en suites. Large soaring vaulted great room w/stone fireplace, huge chef's grade kitchen (updated with new granite, lighting and range). Second story with two guest rooms en suite baths and loft area overlooking great room and views.
Extensive wrap around deck for entertaining overlooking level back yard with privacy and VIEWS. Open floor plan features ton of natural light. Large laundry/ mud room with plenty of storage off two car garage. Recently installed metal roof, decks stained and exterior in great shape allowing you to relax and luxuriate to your heart's content. Plenty of level yard and a Family/Rec room for entertaining on lower level. End of road privacy with lots of nature around.
Kids love getting out in and around the expansive yard, and exploring the property & explore the other rolling outdoor areas. The expansive hot tub/deck/patio areas are just off the Kitchen/Great RM & out the side door, and off the Master Suite. All of these afford additional outdoor space to relax & unwind. While everyone enjoys the outdoor hot tub area, you can pull up a chair and take in the view, (the long range views are spectacular!!), observe the night as it fills with stars, and watch the fire flies come out to play in your backyard, unwinding around the fire-pit.
Take a seat and enjoy the sound of nature and the serenity in your own private paradise at the top of the world, at Black Mountain Hilltop Retreat!
You are just minutes from America's favorite scenic byway, The Blue Ridge Parkway, motorcycle touring, biking, hiking, white water rafting, rock climbing, kayaking, canoeing, zip lining, Segway tour…just about any outdoor activity! Or, take a quick ride to downtown Asheville to enjoy the first-rate restaurants, shopping, galleries, spas, and entertainment.
Exclusive Yonder Special: When you book Black Mountain Hilltop Retreat you will receive a special code for discounted tickets to the Biltmore Estate! Contact Yonder for more info.
Bedroom/Bath Layout: 4 bedroom, Sleeper Sofa, 4 full baths, Powder Room Bedroom #1 - Main Level - Master Suite - King Bed - Private ensuite Full Bath (#1) Bedroom #2 - Upper Level - Guest Suite - Queen Bed - Private ensuite Full Bath (#2) Bedroom #3 - Upper Level - Guest Suite - King Bed - Private ensuite Full Bath (#3) Bedroom #4 - Lower Level - Guest Suite - Twin Bunk Bed & Queen Bed - Private ensuite Full Bath (#4) Powder Room Occupancy Summary / Sleeps in beds: 10 Max. Occupancy: 14 (PLEASE NOTE: Yonder provides linens for all beds; other occupancy will require guests providing their own linens.)
We look forward to possibly booking your stay, should these accommodations work for you. We can reserve your stay with a credit card and send out a rental agreement to firm everything up when you are ready...but don't delay too long.
Additional Rate Info And Fees: Yonder openly shares our Cleaning Fees in a manner of full disclosure, as we think this is the most honest and forthright approach with respect to our guests. Our Cleaning Fees are backed by our Clean Guarantee, which reflects the highest level of standards, pristine environments for our guests, and a level of clean that surpasses any other vacation homes; we literally guarantee it! processing fee Current local tax rate is 13% No Security Deposit / Guests are responsible for damages.
Early Check In and/or Late Check Out may be possible, depending on cleaning schedules and other reservations. If it is possible, there may be an additional fee that would be determined based on the time that you wish to check in or out and the seasonal rates.
Pets: This property is pet friendly, with a limit of 1 dog per stay. $130 non-refundable per pet fee applies. Please inform Guest Experience Team if wanting to bring your dog.
Please inquire for details regarding payment, the cancellation policy, military discounts, and trip insurance. Note: Reservations over 30 days are subject for review prior to acceptance. A separate rental agreement will be required for 90+ day stays.
Last Minute Bookings: Reservations made within 7 days of check-in require additional verification, including a clear photo of a government-issued ID and a selfie photo of the primary guest holding that ID next to their face (ID must match the reservation name), as well as a photo of the payment method in the primary guest's name. Failure to complete verification may result in cancellation. Subject to security screening for verification and authenticity. Failure to complete verification may result in cancellation.
Animaux de compagnie autorisés : chiens (maximum 2 au total)
default
Fumeurs/non-fumeurs
Hébergement non-fumeurs
Informations importantes
À savoir absolument
Hébergement n° 2000053vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté
À propos du quartier
Black Mountain
Cette maison de vacances vous donne rendez-vous à Black Mountain, plus précisément à la montagne. Envie de découvrir ce que vous réservent les environs ? Dirigez-vous vers les célèbres Swannanoa Valley Museum et Arrowhead Monument, ou laissez-vous surprendre par la beauté de la nature locale auprès des magnifiques Parc d'État de Chimney Rock et Réserve naturelle CMLC Florence Nature Preserve. Vous voyagez avec des enfants ? L'incontournable Black Mountain Center for the Arts (salle de spectacles) s'impose ! Consultez aussi l'affiche de l'illustre Patricia Cornwell Tennis Center, pour vibrer à l'unisson. Les points d'eau des environs sont le décor idéal pour vous adonner à de nouvelles activités telles que le kayak et le rafting tandis que les amoureux d'aventures en plein air pourront plutôt opter pour les promenades à cheval et l'alpinisme.
Black Mountain Center for the Arts (salle de spectacles) - 20 min en voiture - 16.3 km
Swannanoa Valley Museum - 20 min en voiture - 16.3 km
Lake Tomahawk - 21 min en voiture - 16.9 km
Brasserie Pisgah Brewing Company - 22 min en voiture - 19.8 km
Parc d'État de Chimney Rock - 25 min en voiture - 26.4 km
Comment se déplacer
Aéroport régional d'Asheville (AVL) - 48 min en voiture
Restaurants
Starbucks - 19 min en voiture
McDonald's - 20 min en voiture
Recess Coffee and Baked Goods - 20 min en voiture
No. 1 China - 22 min en voiture
Wendy's - 19 min en voiture
Foire aux questions
Les animaux domestiques sont-ils admis dans l'hébergement ?
Oui, cet hébergement accepte les chiens (max. 2).
Combien coûte un séjour dans l’hébergement Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views ?
À partir du 20 juin 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views le 3 août 2026 commencent à 669 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement Black Mountain Hilltop Retreat | Luxury Log Cabin with Mountain Views ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
Cette maison de vacances à l'atmosphère familiale à Black Mountain se trouve à la montagne, à 3 km de sites comme Forêt nationale de Pisgah et Catawba River. Black Mountain Center for the Arts (salle de spectacles) et The Merry Wine Market sont également à 20 km de distance.
Avis
9,6
Exceptionnel
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 28 avis sur 33.
10 – Excellent
28
Note des voyageurs de 8 (Bien), d’après 3 avis sur 33.
8 – Bien
3
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 33.
6 – Satisfaisant
1
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 33.
4 – Médiocre
1
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 33.
2 – Horrible
0
9,4/10
Propreté
9,8/10
Arrivée
9,4/10
Communication
9,8/10
Emplacement
9,4/10
Exactitude de l’annonce
Avis
Avis vérifié
10/10 Excellent
Basu B.
12 févr. 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
great place, enjoyed our stay. Highly recommended
great place for family and friends
Basu B.
Séjour de 3 nuits en février 2021
Réponse de VrboOwner le 17 nov. 2021
Basu, thank you for the 5-star review! We are so happy to hear that you enjoyed your stay at Black Mountain Hilltop Retreat. We hope you're all doing well, and Yonder welcomes you back anytime!
Avis vérifié
8/10 Bien
Lisette A.
14 janv. 2026
Les points forts : Communication et emplacement
Overall, the house was nice. It could use some upgrades, however. The upstairs bathroom toilet would get stuck when flushed. We took a few cold showers because the hot water would run out. The doors to the outside were difficult to open and lock. The house needs maintenance.
Lisette A.
Séjour de 7 nuits en décembre 2025
Réponse de VrboOwner le 7 févr. 2026
Thank you for your review! We’re very happy that you were pleased with your stay. Your comments concerning maintenance needs have been noted.
Avis vérifié
10/10 Excellent
Gabriela B.
22 juil. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful place
The cabin is comfortable, beautiful location, everything clean and in order and we hope to rent again in the near future
Gabriela B.
Séjour de 3 nuits en juillet 2024
Réponse de VrboOwner le 8 août 2024
Gabriela, thanks for 5-stars! We are so glad to hear that you enjoyed your time at Black Mountain Hilltop Retreat. We hope you're doing well, and we look forward to hosting you again soon! :)
Avis vérifié
10/10 Excellent
Steve W.
6 juil. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Picture Perfect!
Fantastic week in the mountains… we hope to return!
Steve W.
Séjour de 5 nuits en juillet 2024
Réponse de VrboOwner le 26 août 2024
Steve, thanks for 5-stars. We are thrilled to hear that you enjoyed a fantastic week at Black Mountain Hilltop Retreat, and we can't wait to host you again!
Avis vérifié
10/10 Excellent
Amy G.
18 janv. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Heaven!
I would highly recommend this house to anyone! We had such an amazing time there and everything was perfect!
Amy G.
Séjour de 4 nuits en décembre 2021
Réponse de VrboOwner le 19 janv. 2022
Amy, thank you for the 5-star review! We are so glad to hear that you enjoyed your stay at Black Mountain Hilltop Retreat. We hope you're doing well, and Yonder welcomes you back anytime!
Avis vérifié
8/10 Bien
Ashley H.
29 juin 2025
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
5 night stay. Got to see bears
Property location was nice and the neighborhood is very quiet! Lots of fruits trees on Property. Cleanliness was an issue for us. But may not bothher others. Looks like maybe we were the first to stay in quite a while. We would not stay here again.
Ashley H.
Séjour de 5 nuits en juin 2025
Réponse de VrboOwner le 3 avr. 2026
Thank you for your review. Your comments concerning cleanliness have been noted.
Avis vérifié
10/10 Excellent
Stacy T.
22 mars 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful home and views!
We had a wonderful five night stay at this beautiful home. The kitchen was very well appointed and we had everything we needed to prepare family dinners. We enjoyed the hot tub and ping pong table. We would definitely visit again!
Stacy T.
Séjour de 5 nuits en mars 2021
Réponse de VrboOwner le 18 nov. 2021
Stacy, thank you for the 5-star review! We are so happy to hear that you and your family enjoyed your stay at Black Mountain Hilltop Retreat. We hope you're all doing well, and Yonder can't wait to see you again!
Avis vérifié
10/10 Excellent
Ronald B.
8 juin 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Black mountain trip
Excellent
Ronald B.
Séjour de 6 nuits en juin 2024
Réponse de VrboOwner le 26 oct. 2024
Ronald, thanks for 5-stars :) We are so pleased to hear that you enjoyed your stay at Black Mountain Hilltop Retreat, and we hope to host you again sometime!
Avis vérifié
10/10 Excellent
Kurt F.
31 mars 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great Mountain Getaway
For once the online listing pictures matched the actual property! The lodge is secluded, the view from the deck is fantastic, the lodge has all amenities needed. We were able to house 8 adults and four kids for four nights with plenty of space for all.
Kurt F.
Séjour de 4 nuits en mars 2023
Avis vérifié
10/10 Excellent
Don F.
14 août 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Mountain Golf
Looking for a beautiful, great place for 4 couples (golf trip), this is it. Accommodated 4 bedroom/bath, and wonderful open areas (inside and out) for group activities and just hanging out. As expected, many scenic but windy roads to/from activities.
Don F.
Séjour de 3 nuits en août 2023
Avis vérifié
10/10 Excellent
Anne C.
20 avr. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful mountain escape
Wonderful property, beautiful views, super clean, comfortable bedding. Quite a hike to get up the mountain but well worth the drive for the serenity this home offers. Wonderful game area in the basement for kids and family fun. Cool backyard for s’mores roasting, amazing deck for dinner and cocktails or enjoying the hot tub. Great place to stay while visiting asheville and surrounding areas!
Anne C.
Séjour de 4 nuits en avril 2022
Avis vérifié
10/10 Excellent
Robert D.
24 juin 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Black Mountain
Really enjoyed our stay and despite some rain were able to enjoy some hiking and exploring Black Mountain. It was a great to come back to the mountain top Estate to enjoy some relaxing family time and the great views at the end of the day. The home is a wonderful family friendly home. Enjoyed the gourmet kitchen and playing games in the great room . Definitely will return
Robert D.
Séjour de 7 nuits en juin 2023
Avis vérifié
10/10 Excellent
Doug M.
27 sept. 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Black Mtn.
Had a great stay with family and friends. There were 8 of us and it was great to have separate bedrooms/bath for each couple. House and property is great. Plenty of room to spread out, large dining table accompanied all of us, good kitchen supplies, cooked inside and on grill. Beautiful setting. Management was very accommodating with our every need. Highly recommend.
Doug M.
Séjour de 5 nuits en septembre 2021
Réponse de VrboOwner le 29 nov. 2021
Doug, thank you for the 5-star review! We are so happy to hear that you, your family, and friends enjoyed their stay at Black Mountain Hilltop Retreat. We hope you're all doing well, and Yonder can't wait to see you again!
Avis vérifié
10/10 Excellent
Robert R.
16 juin 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great mountain getaway
Beautiful property set in the mountains. It’s not close to anything really - about 25 min to eating and activities, but this is fine because the seclusion is wonderful. Some great waterfall hikes nearby and the views are sublime. The accommodations are very considerate of anything you might need (the kitchen rocks). My only regret is I wish we would have stayed in the house more and did fewer excision. It’s great!
Robert R.
Séjour de 4 nuits en juin 2023
Avis vérifié
10/10 Excellent
Susan D.
9 nov. 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Fall Getaway
We thoroughly enjoyed staying at this property for a fall getaway with our adult children. Property was beautiful - very private setting with a great view. The home had very spacious bedrooms, ample bathrooms and large common spaces for gathering and making meals together. We would definitely recommend this property to others.
We did have a difficult time finding the property even when using the written directions provided vs. GPS. It would be helpful for future guests if the directions were updated - the first half worked great, but they were missing a few final turns to actually get you to the property.
Susan D.
Séjour de 4 nuits en octobre 2021
Réponse de VrboOwner le 1 déc. 2021
Susan, thank you for the 5-star review! We are so happy to hear that you and your family enjoyed your stay at Black Mountain Hilltop Retreat. Your suggestions for updating directions are very appreciated, and we will certainly investigate how best to improve them. We hope you're all doing well, and Yonder welcomes you back anytime!
Avis vérifié
10/10 Excellent
Karen C.
8 avr. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Hilltop Relaxation
Hilltop Retreat was a great visit for our two families and a dog. The beds were comfortable and there was lots of space for everyone to spread out. Having things like soap, toilet paper, dishwasher pods, coffee filters, and detergent on hand was so nice. Kids loved the ping pong table and we got good use of the bocce set. Hot tub was great once we figured out the controls and we enjoyed a fire pit in the afternoons and evenings.
The only thing that needs an update is the outside chairs. There are some good wind gusts on the mountain and it sets the chairs flying. We only had two working chairs and did some creative seating. Perhaps consider bringing a few camping chairs until those are replaced.
This house is a great rental and we were all impressed! Kitchen was easy to cook in and very well organized. Extra fridge in the garage was a nice bonus for drinks and being able to park in the garage was great. We did a day in Asheville and a hike to Catawba Falls. Ingles is 20 minutes from the house and has everything you need. Hilltop Retreat was a great place to stay and the property management company, Yonder, was very easy to work with. Thanks for sharing your fantastic home with us!
Karen C.
Séjour de 6 nuits en avril 2022
Réponse de VrboOwner le 30 oct. 2022
Karen, thanks so much for your review! We are thrilled to hear that you and your group enjoyed your stay at Black Mountain Hilltop Retreat. Good news: the owners have purchased three new chairs for the outdoor fire pit area :) We hope you're all doing well, and Yonder looks forward to hosting you again soon!
Avis vérifié
10/10 Excellent
Tiffany K.
17 oct. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Amazing Mountain Retreat!
Black Mountain Hilltop was the perfect Fall Break mountain getaway! Our family, 4 adults and 3 children, had the most perfect fall vacation! The cabin is even better than the pictures. Perfectly decorated to fit the setting, a great layout allowing for privacy with each bedroom having its own bathroom, and offering lots of room to spread out. The kitchen was great for cooking at home. Things provided that are not typically found in rentals. We appreciated the extra toilet paper, laundry detergent, dishwashing liquid, all natural soaps, lots of extra blankets and pillows. The kids and adults enjoyed the basement game room, lots of competitive ping pong games! It was nice having the two car garage to park both cars. We thoroughly enjoyed the outside heater for stargazing at night and the hot tub was a big hit with the kids! We also enjoyed sitting around the fire pit at night and the extra firewood that was provided. The best part is the amazing Mountain Views and the gorgeous sunrises! We never wanted to miss a sunrise. Breathtaking. The location of the cabin was perfect, the gated community located high enough up the mountain to offer those fantastic views. It was a bit of a winding drive getting there, but what can one expect- you’re driving up a mountain and those views totally made it worth it! We drove into Asheville a few times during our stay and it was about 25 mins. We enjoyed the town of Black Mtn, about ten mins or so down the mountain. We will definitely be back!
Tiffany K.
Séjour de 4 nuits en octobre 2023
Réponse de VrboOwner le 26 oct. 2024
Tiffany, thank you for sharing such a beautiful and detailed review! We’re thrilled to hear that Black Mountain Hilltop Retreat was the ideal fall getaway for your family. We're so glad you enjoyed the thoughtful touches like the extra firewood and outdoor heater for stargazing—perfect for those crisp fall evenings. Your description of watching the sunrise sounds magical! We can’t wait to welcome you back for another unforgettable mountain retreat :)
Avis vérifié
4/10 Médiocre
Christine T.
13 juil. 2025
Les points forts : Arrivée et emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce
There’s a lot to say about this house and experience. ISSUE #1 especially if you’re traveling with small children or elderly, there are NO TV’s IN THE BEDROOMS except the primary. Also, there is no live tv. You have to have a YouTube tv acct or spectrum acct. If we had known there weren’t tvs in the bedrooms we would not have booked this house. The tv in the main living space could only be controlled if you stood 2 feet in front of it.ISSUE #2 - Spider infestation in the bottom level living room/game room. Cobwebs everywhere and hundreds of spiders behind the miniature tv on the wall. My kids refused to play or stay down there after the first night.ISSUE #3 - The kitchen, while spacious, had an old stove top that had no labeling on the controls. It made cooking very challenging and dangerous since we had no idea what temp we had the flame at.ISSUE #4 - Even though it says a 9 mile drive to town, it will take you about 30 min to get there. Just to get to a supermarket or gas station. And dealing with Yonder Property Management was less than stellar. Lynette was condescending and rude when we asked her questions. Her only response was, “well, we haven’t had complaints before.”Overall, for this kind of money, one would expect a more updated house and a cleaner one at that. Sofas are old and chunks of leather missing from them too.Only positive is the view from the deck. But with all the bees swarming the deck, we couldn’t really enjoy that either.
Christine T.
Séjour de 7 nuits en juillet 2025
Réponse de VrboOwner le 6 août 2025
Thank you for taking the time to share such a detailed review. We are truly sorry to hear that your stay at Black Mountain Hilltop Retreat did not meet your expectations. First, regarding the TVs, the home is advertised exactly as pictured, and the owner has chosen to only provide TVs in the main living room and primary bedroom. While there is no traditional cable, streaming options via YouTube TV or Spectrum are available. We regret that this setup wasn’t ideal for your family’s preferences. We also apologize for the issues with spiders/cobwebs in the lower level. Being in a mountain environment, pests are often a challenge, but the condition you described is not up to our standards. We wish we had been made aware during your stay so we could have sent our team to address it promptly. Regarding the kitchen stove controls and furniture wear, we have shared your feedback with the homeowner so that improvements may be considered. Additionally, while the home is only 9 miles from town, mountain roads are curvy with lower speed limits, which can make the drive feel longer than the distance suggests. Lastly, we are sorry if our communication came across as anything less than professional or helpful. That is never our intent, and your feedback has been shared with our team. We’re glad you were able to enjoy the beautiful mountain views, and we sincerely appreciate your suggestions as we continue to improve the guest experience :)
Avis vérifié
10/10 Excellent
Frankie S.
18 nov. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Fantastic Family Celebration Location
Loved the many bedrooms each with en suite baths. And the views are magnificent!