8/10 Bien
Bonnie and Mark J.
10 avr. 2024
Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Meadow house condo 4 was a good choice
The rental unit itself was fine.... beds were comfortable. Grandsons loved the loft sleeping area. As with most older SunRiver properties there are age related issues.. Dark interior and well worn areas. Overall, it was fine for our three day stay... The biggest issue we had was dealing with the Rental Company - Since they make check in at 5:00 AND they conveniently close their office at 5:00 PM it insures that any questions or problems are not dealt with quickly or cohesively. The Hot tub was not useable the first night.. We contacted the rental co. they gave all kinds of reasons.. the next day we found out the Hot tub had been emptied previous to our visit and we were not told it was non-useable until it re-acquired the correct temperature... which was not until day two. No apologies, no recompense for loss of use. The bikes we were told were in the Garage. There is NO garage. after several texts we found the in the front exterior closet by the entry door.... No written instructions,either in print or on the website to indicate clearly where to locate them. I think Benning**** properties could have done better in their communication and help. Not impressed with them.
The unit itself, as mentioned, was fine - served our purpose and was comfortable, good location and had all we needed to enjoy the stay.
Bonnie and Mark J.
Séjour de 3 nuits en mars 2024
