My husband and I had a wonderful stay at Gray's Cottage. It was very clean. and a well stocked kitchen with essential dishes and appliances. The location was in a quiet area and close to everything. We could walk to the beach, downtown, art gallery and hop on our bikes to ride the Betsie Valley Trail right from the cottage. Had a wonderful week and would definitely consider staying at Gray's Cottage again.
Wonderful property, steps from beautiful Lake Michigan!
We had a wonderful time at The Cottage. The place was outstanding for our family. Extremely clean and well stocked for the stay. Denise was readily available and very accommodating for all of our needs. The only thing we'd change is better planning to stay longer.
Thank you very much Denise. We plan to come back again soon!
6 nights, 7 days at height of summer season
Bed sheets mediocre quality
Very flimsy toilet paper
No salt & pepper provided
2nd floor âbathâ is just a sink
Otherwise it was a cute clean cottage
We came from Texas to stay in northern Michigan for 6 nights... a long way and a much-awaited family reunion trip. I made the reservation to stat at Gray's cottage half a year ahead of time and Ms. Denise took my money 4 months in advance. I emailed back and forth with Ms. Denise the week before our arrival including our exact dates. Ms. Denise overbooked. She called me at 10pm the night before we were to stay -- yes, 10pm the night before, when we were already in MI-- to tell me the cottage was unavailable. She was initially very apologetic and helped to find a motel situation for us. The motel she found was totally inappropriate for a family (not enough beds, literally on a busy highway out front and a swamp in the back)...Ms. Denise never checked to see if we were okay/set. The motel manager took pity on us and moved us to a different, more appropriate motel property... and the next day, even more unbelievably, Ms. Denise called me to demand more money from me to cover our stay at the 2nd motel. Not a nice cottage on Lake Michigan were we could all be together as I booked but a motel in a different town where we had to stay in separate rooms (still with not enough beds)... she did not refund our money for her mistake but got belligerent with me and amazingly, told me I should be grateful she helped me find a place and demanded more money (I found out she lied about the price of the motel to get more money out of me). I booked the cottage because it looked great for a family and Ms. Denise had great reviews. Maybe this was a blip or off time for her. All I can say is she was very unethical with me and if you book, I suggest you triple check your reservation.