Wonderful house for a celebration weekend. Super clean, on suite bathrooms for each room was a lovely luxury. Easy access to the lake trails and water. Highly recommend!!!
We had an extremely distressing and unsafe experience at this property, and I strongly caution others against staying here. During our visit, my 16-year-old son sustained a serious injury in the upstairs shower when the glass door shattered as he was closing it. He required emergency medical attention, including multiple stitches for deep lacerations.When we contacted the host, Johnny, to report the incident, he immediately deflected responsibility and began blaming my son, without asking any relevant questions or expressing concern. Shockingly, he also hung up on my brother during the conversation. The hostâs reaction was not only unprofessional but showed a complete disregard for guest safety. Due to the severity of the incident and the hostâs response, we felt compelled to file a police report.Aside from the injury, there were several additional issues that made our stay unpleasant. The driveway is extremely steep and narrow, making parking for two cars difficult and hazardous, especially at night when the entrance is poorly lit. We also had no hot water on the first night and into the following morning.Accessing the nearby lake and trails was unnecessarily complicated due to inaccurate instructions about obtaining the key and passes.Despite reaching out through the VRBO inbox to address these concerns, the host never responded. We are now in contact with VRBOâs legal team regarding the situation.This was, without question, the worst travel experience.
This is an exceptional home. The owners have made an effort to make it elegant and livable. They have thought of everything we needed to make our vacation a memorable experience. Thank you
Overall we had a nice stay at the house. The house has a great layout, parking was easy, and the house is we equipped with comfortable furniture. The location is great to get onto the lakefront walking paths and a quick walk to the dock. The overall cleanliness of the house was good, but we had an issue with mice eating through packaged food left on the counter overnight. We noticed food falling out of the oven when we used it, which was likely the reason for the mice. We moved the food to the upper cabinets only to find droppings on the counter the next morning. The property contact, Johnny, was very responsive, but I did not find them apologetic and there has been no remedy for our inconvenience. We would look for other arrangements on our next trip to Lake Arrowhead.
What an amazing home! No expense spared. Truly has all the creature comforts! Every bed was luxurious. Every bathroom a spa experience. The game room offers so many activities. With 3 floors, everyone had their own space for downtime and privacy. Weâre definitely coming back!
We spent Spring Break week at this beautiful home with our children (ages 8-18). The home provided comfort and fun. Nice walking trails nearby, and fun activities in the home.
Beautiful, but!! Be careful on the driveway thereâs large snow/expansion grooves. Upon arrival I stepped into it & fell down hard. Luckily nothing was broken, but bad bruises. The upstairs shower leaked into the kitchen downstairs. I reported it to the owner & he said that we must have left the shower door open (we did not.) We were charged 857 claiming the drain was clogged with lots of hair. We were only there for 4 nights, & that shower was only used 2 times, by one adult. There is no way a drain will be clogged with hair from a guest in that amount of time unless you suddenly went bald. It had to be years of build-up. I thought I was doing the right thing by reporting it to the owner to prevent further damage, but I guess I was wrong. The property is beautiful: the bedrooms are spacious, & the beds are luxurious. The showers had great water pressure. If it wasnât for the chargeback, they would have got a 5 but charging me for what should have been a maintenance issue & not renter damage is wrong:(
Thoroughly enjoyed our stay at this lovely home. Loved the floor plan of the home and all the details. It was the perfect place to enjoy Super Bowl Sunday.
This was our third time back at this property. We love that we can expect a clean house, beautiful property and communicative host every time. We always like taking advantage of the lake view close by and the comfort of the cozy house with spa-caliber steam room and hot tub. Will be returning!
The property lived up to all of our expectations. Johnny was very helpful and communicated promptly. It was a short walk from the property down to the lake where we fished off of the dock. We would definitely stay again.
The house was perfect for our group of two 5-person families. With the 4 bedrooms spread across all 3 levels, and living space across 2 levels, we never felt crowded even with 10 people sharing the house. The balconies were great and privacy was abundant.
All in all it was a great stay!
The property was beautiful, recently renovated, well appointed and the kitchen had a professional chefs approval. The beds were so comfortable that we had to see what brand mattress they were. The game room/bar area awas where we spent most of was
The house had the perfect set up for our family. We really enjoyed our stay. Strongly advise to purchase the wristbands for hiking and swimming. We were fortunate to know someone who lived there and took us on his boat to see the beautiful lake.