Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The Codo was clean and well equipped,but the first two(2)days, Saturday ,(9/2/2023) and Sunday, (9/3/2023) were a nightmare as our doorcode was not correct and ,of course, it being a Holiday weekend, I called Management and the answering service connected me to an agent who was not helpful at all, as she kept telling me that I was not putting in the code correctly.Fortunately, on Sunday , the next agent I talked to was phenomenal and she sent over someone to assist me. He had to fix it and stated the door code was not working properly and took out the lock and performed whatever needed to be done so that I could enter and leave the condo without worrying whether or not I could gain access upon our return. I have the Agents name who refused to listen to me because she blamed it on human error when it was indeed a malfunction. Quite frustrating and needless to say, greatly diminished our stay for two days. If you care to know, I would greatly appreciate a telephone call from someone in a position of authority. With the exception of the first two days, the rest of the week was very pleasant and enjoyable. I paid for a week, but in actuality, only enjoyed the last 5 days.Extremely disappointing and it would be nice to hear back from management to adress the issues we had.