Maison entière·Hôte professionnel

Havre caché (109R)

Galerie photos de l’hébergement Havre caché (109R)

Intérieur
Extérieur
Terrasse/Patio
Coin séjour
Restauration

Avis voyageurs

9,2 sur 10
Merveilleux
5 chambres3 salles de bain16 personnes

Équipements populaires

  • Piscine extérieure
  • Parking sur place
  • Cuisine
  • Lave-linge
  • Climatisation
  • Barbecue

Découvrir la zone

Afficher la carte
Burnside, KY
  • Place, Marina de Burnside
    ‪27 min en voiture‬
  • Place, Cumberland Falls State Park
    ‪50 min en voiture‬
  • Place, Cumberland Falls (chutes)
    ‪53 min en voiture‬

Chambres et lits

5 chambres (16 personnes)

Chambre 1

1 grand lit

Chambre 2

1 grand lit

Chambre 3

2 grands lits

Chambre 4

2 lits superposés (1 place)

Chambre 5

1 très grand lit et 1 lit superposé (1 place)

3 salles de bain

Salle de bain 1

Baignoire ou douche · Toilettes

Salle de bain 2

Baignoire ou douche · Toilettes

Salle de bain 3

Baignoire · Toilettes · Douche uniquement

Espaces

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Salle à manger
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.

À propos de cet hébergement

Havre caché (109R)

Une maison et un emplacement qui vous surprendront. "Hidden Haven" est l'endroit assez grand pour que votre famille et vos amis viennent et restent ensemble. Cette maison spacieuse vous offre une vie au bord du lac à son meilleur. Restez ici et réveillez-vous avec la vue magnifique sur le lac en sortant d'une des deux chambres avec accès aux deux vérandas grillagées. Faites une courte promenade sur le chemin de l'eau de votre propre arrière-cour.

Des soirées fraîches et nettes seront idéales pour rassembler la famille autour du foyer sur le grand patio arrière en béton et partager des histoires.

Le niveau principal comprend une vaste cuisine qui s'ouvre sur la salle à manger, un salon avec cheminée en pierre et des murs de fenêtres offrant une vue sur le lac tout en offrant un grand espace de divertissement.

Cette maison accueillante peut accueillir 16 personnes avec 3 chambres et 3 salles de bain au rez-de-chaussée et 2 chambres et 1 salle de bain au niveau inférieur. Une deuxième salle familiale se trouve sur le débrayage du niveau inférieur. Situé à seulement quelques minutes de l'une des trois piscines communautaires ainsi que de la rampe de mise à l'eau publique. La longue allée en béton facilite le stationnement des bateaux. Situé dans la forêt nationale Daniel Boone, vous trouverez de quoi divertir tout le monde à «Hidden Haven».

Caractéristiques de la maison:
- les appels locaux et longue distance gratuits et illimités
- une connexion Internet haut débit sans fil gratuite
-Table de billard
-Deux cheminées à gaz
-Cuisine entièrement approvisionnée
-Allée longue pour un grand parking

La réservation doit inclure des frais de 195 $ (nettoyage de 150 $ + traitement de 45 $).

Notre gestionnaire et notre personnel sur place fournissent l'enregistrement des réservations, le service de ménage impeccable et les appels de service d'entretien pour rendre votre séjour plus agréable.

Au sein de la station:
-Profitez de l'une des 3 piscines (saisonnières), d'un court de tennis ou d'une rampe de mise à l'eau.
-Randonnée dans la péninsule de 1 000 acres du complexe.
Attractions à proximité:
-Venture sur la vaste étendue de 1 100 miles carrés de la forêt nationale Daniel Boone qui jouxte la station.
- 5 parcours de golf publics sont accessibles en 15 à 30 minutes de route.
-Monter à cheval
-Pistes de VTT
- Champ de tir fédéral
-Cumberland Falls
Le lac Cumberland est le rêve d'un aventurier, avec plus de 1 200 milles de rivage, une navigation de plaisance et une pêche fantastiques. Venez profiter de la splendeur des couleurs d'automne, de la beauté tranquille de l'hiver, de la floraison du printemps ou de l'excitation de l'été! Il y a quelque chose à apprécier en toute saison au Lake Cumberland Resort.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règlement intérieur

Arrivée après 15 h 00
Âge minimum pour la location : 18 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs
Lake Cumberland Resort quiet hours 10PM to 8AM.

Informations importantes

À savoir absolument

Hébergement n° 1853314vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un verrou de sûreté

À propos du quartier

Burnside

À Burnside, cette maison de vacances vous promet de passer un séjour exceptionnel. Profitez de votre séjour pour expérimenter de nouvelles activités aux célèbres Marina de Burnside et Lee's Ford Marina. Vous préférez le calme et la beauté des grands espaces ? Mettez plutôt le cap sur les magnifiques sites de Cole Community Park et Cumberland River. Les agréables Centre multifonction The Center For Rural Development et Natural Arch Scenic Area méritent aussi une visite. Besoin de vous dégourdir les jambes ? Cette région propose une multitude d'activités telles que le golf.
Carte
Burnside, KY

À proximité

  • Marina de Burnside - 27 min en voiture - 23.5 km
  • Somerset Mall - 34 min en voiture - 30.4 km
  • Université Somerset Community College - 36 min en voiture - 33.8 km
  • Cumberland Falls State Park - 50 min en voiture - 46.1 km
  • Cumberland Falls (chutes) - 53 min en voiture - 52.5 km

Comment se déplacer

  • Aéroport de Lexington Blue Grass (LEX) - 118 min en voiture

Restaurants

  • ‪Mulligans - ‬38 min en voiture
  • ‪Pine Knot Country Diner - ‬51 min en voiture
  • ‪Lake Cumberland Fish Market - ‬26 min en voiture
  • ‪Cole's Shooting Sports - ‬32 min en voiture
  • ‪Mama' Porcj Bar B Que - ‬38 min en voiture

Foire aux questions

L'hébergement Havre caché (109R) dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure.

Combien coûte un séjour dans l’hébergement Havre caché (109R) ?

À partir du 10 mai 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Havre caché (109R) le 31 mai 2026 commencent à 670 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Havre caché (109R) ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement Havre caché (109R) ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Envie d'une petite escapade à Burnside ? Cette maison de vacances se trouve à moins de 20 km de Marina de Burnside, Burnside Library et Cole Community Park. Cumberland River et Somerset Mall sont également à 32 km de distance.

Avis

9,2

Merveilleux

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 16 avis sur 22.
Note des voyageurs de 8 (Bien), d’après 4 avis sur 22.
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 22.
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 22.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 22.

8,8/10

Propreté

9,2/10

Arrivée

9,2/10

Communication

9,2/10

Emplacement

9,2/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Kara W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Relaxing stay in a bucolic setting. Wonderful family room perfect for enjoying our meals and playing games together.
Séjour de 3 nuits en septembre 2025
Réponse de VrboOwner le 14 oct. 2025
Thank you so much for your 10 out of 10 review! We’re thrilled to hear you enjoyed your stay and truly appreciate you taking the time to share your feedback. We’d love to welcome you back again soon!
Avis vérifié

10/10 Excellent

Brooke B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great family vaca!

Great family vacation. Very clean and beautiful area! Pool is nice, and check in/out is super easy, and they have a pizza and coffee shop at the check-in building that is excellent as well. Our family had a great time!
Séjour de 4 nuits en juillet 2021
Réponse de VrboOwner le 6 août 2021
Thank you so much for staying with us and the 5-star review! Thank you for stopping in at our shop! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

8/10 Bien

Melva W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great trip

Recommend property!
Séjour de 3 nuits en juin 2022
Réponse de VrboOwner le 11 juil. 2022
Thank you so much for staying with us. We strive for a 5-star review. Please let us know how we can earn a 5-star review in the future. We take constructive criticism very well. All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

10/10 Excellent

Mark M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing vacation property

This property is a hidden treasure at Lake Cumberland! The layout of the house and the huge back deck gave us plenty of room to enjoy our vacation. We highly recommend this property to others and plan on staying again next year!
Séjour de 2 nuits en juin 2022
Réponse de VrboOwner le 19 juil. 2022
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

10/10 Excellent

Mary Beth P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful location

Perfect house for large family. Location and access to lake was perfect for us. A little hard for older parents to make the walk down to water with incline and rough terrain. Overall great vacation!
Séjour de 7 nuits en juin 2022
Réponse de VrboOwner le 5 juil. 2022
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

10/10 Excellent

Kasey A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Off the Grid Relaxation

We rented this house for my family to escape and relax! It was the perfect home for us! Kitchen was one of the most week stocked kitchens! The house was large enough for everyone to spread out and relax! Beds were very comfortable! The decor unique, eclectic and fun! We would love to stay here again!
Séjour de 2 nuits en mars 2021
Réponse de VrboOwner le 5 avr. 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

10/10 Excellent

Diane D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Love this place

This is a wonderful house and location. We've stayed here for 2 summers in a row. You can easily get to the river from the house. Pool is a short walk (unfortunately closed this year to COVID-19-was opening as we were leaving :(. Boat ramp is very close too. Looking forward to another visit!
Séjour de 7 nuits en juin 2020
Réponse de VrboOwner le 12 oct. 2020
Wonderful guest! We hope you found your stay as relaxing and comfortable as possible. Thank you for your patronage and we are looking forward to welcoming you on your next stay with us!
Avis vérifié

10/10 Excellent

Kay F.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

The kitchen was very well stocked. The house is on 3 levels which meant the 16 of us could enjoy eac

The exterior property did not offer much, but the interior did. Because of the location, we had to do extensive driving each day to hike, see the falls, etc.
Séjour de 3 nuits en juin 2022
Réponse de VrboOwner le 5 juil. 2022
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

10/10 Excellent

Katana H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family time

We enjoyed the house and all of the amenities. Very well equipped, clean, nicely decorated, and maintained. Property owners were extremely helpful and friendly. Store was full of unique items, home made goods, and essentials. Loved our stay here. The ONLY issue was that we thought based on pictures that there was direct lake access and ramp for boats, at the back/side of the house. Also, there was a picture of a fire pit and chairs around it in the backyard; this was not the case. There was a fire pit in the driveway that we enjoyed using. No hot tub either as previously thought. No boat ramp or walkway down to the water. No complaints, just was expecting those three things. We will gladly rent again from these property owners and really enjoyed our stay.
Séjour de 2 nuits en mai 2023
Réponse de VrboOwner le 5 juin 2023
Thank you so much for staying with us and the 5-star review! This home features a firepit at the back of the house and is on the water. There is also a courtesy boat dock just down the road before entering the gate which you stayed. All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we look forward when you come stay with us again!
Avis vérifié

6/10 Satisfaisant

Beth H.

Les points forts : Communication
Les points faibles : Emplacement

Nice but needs some tweaks

Nice private gated community but it takes 20 minutes to get up the windy hill to the house. That adds quite a bit of time if going places is part of your plans. For this caliber of a rental, I would expect zero or minimal difficulties/issues. The fireplace (January) took 2 people 15 minutes to figure out and be able to light- shouldn't be that hard. The ice maker should be as simple as "turn on" but again two people to try and see what the trouble was and then it took a couple of hours to make just a few cubes. At the end of two days we still never had a full container. The hot water was the worst feature as it was grossly insufficient for a house that supposedly could hold such a large crowd. First thing in the morning, no water ran at all yet and after the jet tub in the master suite was only 1/3 of the way full and the hot water was gone. Half of our crew either had to take a cold shower or no shower and washing the dishes was impossible in cold water. The oven was filthy. The jets on the whirlpool tub were suspect. Couch cover needed washed or replaced. No t.v.s in the bedrooms except master suite. This would be a nice place in warm weather as the backyard view on the deck and screened-in porch are nice. The basketball hoop would be fun for kids. The pool table was enjoyable and they provided lots of board games. The beds were comfortable and the house was decorated nice. Plenty of dishes, cups, silverware, and anything needed in the kitchen but providing more than one extra garbage bag would be helpful. The staff was friendly.
Séjour de 2 nuits en janvier 2021
Réponse de VrboOwner le 10 mars 2021
Our team at Lake Cumberland Resort III strives to make each stay the best possible for our guests. Unfortunately, there will be issues to overcome along the way, and we do our absolute best to correct those. This encounter is not a true representation of what we offer in our rentals. We take pride in our reviews. Because we are nearly at a 5-star rating, we are a Super Host on Airbnb and a Premiere Partner with VRBO. This home is currently rated 4.87. Our standards are high, and we go over all issues with our staff to ensure we each learn from any mistakes. Our homeowner is very particular, so we thank you for bringing these things to our attention. Renter receives an introductory kit of toilet paper and paper towels. We do though when requested provide extra toilet paper, towels, linens, paper towels, trash bags, and so on. We love our solitude here in the Daniel Boone National Forest. Moving forward, we will continue to work with our Six Sigma Consultant on our company policies and procedures.
Avis vérifié

10/10 Excellent

Karen S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family Christmas weekend

We really enjoyed the space, kid friendly and the views.
Séjour de 2 nuits en décembre 2021
Réponse de VrboOwner le 20 déc. 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

8/10 Bien

Leah A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Review

Overall great stay! Cute place and very clean. Good, quick communication from host. No hot water for showers which was disappointing and probably the only complaint.
Séjour de 2 nuits en septembre 2021
Réponse de VrboOwner le 16 sept. 2021
Our team at Lake Cumberland Resort III strives to make each stay the best possible for our guests. Unfortunately, there will be issues to overcome along the way, and we do our absolute best to correct those. This encounter is not a true representation of what we offer in our rentals. We take pride in our reviews. Because we are nearly at a 5-star rating, we are a Super Host on Airbnb and a Premiere Partner with VRBO. This home is currently rated 5.0. Our standards are high, and we go over all issues with our homes. We are glad you enjoyed your stay. This home has the largest water heater available and was replaced this summer but, due to the amount of activity we will continue to monitor.
Avis vérifié

10/10 Excellent

Sharon B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing House!!

House was beautiful and tons of room and open floor plan was perfect for hanging out and eating. Conveniently located close to the pool and courtesy dock too. Owner was so responsive and even gave us a late check out when we contacted to let them know one of the people dropped their car keys in the lake and we were waiting for family to bring them 1/2 way to us. Lol. Key fob floaty is sold in the Marina gift shop. I highly recommend that $5 purchase! Hahaha!! The crew had the nest weekend!
Séjour de 3 nuits en août 2021
Réponse de VrboOwner le 1 sept. 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

10/10 Excellent

HEATHER A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Friends weekend!

This house was perfect for our adult friend getaway. We never left the resort. Great boat ramp and parking. Beautifully decorated with all the extras needed. We will be back. Thanks !
Séjour de 3 nuits en août 2021
Réponse de VrboOwner le 18 août 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

8/10 Bien

John L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Yes burnside

Great.
Séjour de 7 nuits en août 2021
Réponse de VrboOwner le 27 août 2021
Thank you so much for staying with us. We strive for a 5-star review. Please let us know how we can earn a 5-star review in the future. We take constructive criticism very well. All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

10/10 Excellent

Mercedes F.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Wonderful Spot

Came for a girls’ weekend and the property was great! Lots of room and activities. We came early before check-in and we were able to use the pool, which was clean and nice. Spent all day Saturday on the lake but the house was awesome to come back to and cook dinner. Would come back again!
Séjour de 2 nuits en juillet 2021
Réponse de VrboOwner le 6 août 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we look forward when you come stay with us again!
Avis vérifié

10/10 Excellent

Ty S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family Vacation

The house had everything we needed for a great vacation.
Séjour de 4 nuits en juin 2021
Réponse de VrboOwner le 28 juin 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

10/10 Excellent

brahmanandam a.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Excellent

Excellent house for vacation.
Séjour de 2 nuits en juin 2021
Réponse de VrboOwner le 23 juin 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Avis vérifié

2/10 Horrible

Christy G.

Les points faibles : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Bait and switch

We arrived after reserving the above property and after driving 3+ hours. When we arrived Diana had switched us to a much smaller location that would not accomodate our family. They did this without asking us. We had booked the property 2+ months before. This forces us to find another property. VRBO was very accommodating and out us all (14 people) in a hotel for a night until we could find a suitable location. I cannot tell you the angst and TROUBLE this caused all of us who had travelled from states to meet. I do not recommend these property owners!
Séjour de 3 nuits en avril 2021
Réponse de VrboOwner le 10 avr. 2021
Our team at Lake Cumberland Resort III strives to make each and every stay the best possible for our guests. Unfortunately, there will be issues to overcome along the way, and we do our absolute best to correct those. This encounter is not a true representation of what we offer in our rentals. We take pride in our reviews. Because we are nearly at a 5-star rating, we are a Super Host on Airbnb and a Premiere Partner with VRBO. Our standards are high and we go over all issues with our staff to ensure we each learn from any mistakes. This situation was handled the best as anyone could have handled the aggressiveness and resistance we were faced with. We received a booking for 10 people. When an issue came up and that home was no longer available, it is policy that a comparable home be offered to the arriving guests. Before arrival, our office manager called the guest a few times to explain the situation without any response. The reservation was moved to a comparable home, occupancy for 12, in the same gate, and with a water view, just like the one booked. When the guests got to the home they were moved to, the LCR3 owner was called down to explain the situation and explain that they received a like-home that would sleep the number of guests in the VRBO booking. However, 14 people arrived and this home slept 12. The owner was met with aggression and he did not feel comfortable, so security was called to the home. LCR3 made every attempt to satisfy the guests and offered like-homes that slept the number of guests in the booking. LCR3 worked with VRBO to cancel the reservation and offered a full refund. Unfortunately, the owner still received an aggressive phone call at 10:30 pm that night over the situation. We will work with VRBO to get the above review removed as it is not a true representation of the situation. Moving forward, we will continue to work with our Six Sigma Consultant on our company policies and procedures.
Avis vérifié

8/10 Bien

Heather C.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté

Wonderful area. The house was not the cleanest.

The couch was gross and desperately needs to be reupholstered. We covered it with sheets from the beds to feel comfortable setting on it. The pillows throughout the house were gross as well. Our booking was for 10 adults and 2 children for 4 days and yet there was only a total of 3 rolls of toilet paper and two trash bags and a tiny bottle of dish soap. We paid a lot to stay here we shouldn’t have to buy extra essentials. And if you are only going to provide one towel and one wash rag per guest, actually it was less than that, you need to provide laundry soap. Also, I know it’s how all these rentals work, but if you are going to require your guest to strip all the beds, take out all the trash, straighten the house back up and clean the dishes, you shouldn’t require a cleaning fee and especially a 10 am check out. This policy needs to change. And you only require beds to be stripped down from the fitted sheet and up, not the comforters or the blankets in the baskets, so nothing else gets washed? That’s nasty! Also many of the chairs in the kitchen are wobbly. The carpets need to be cleaned as well. This house needs some TLC!! The most ran down house we’ve rented.
Séjour de 3 nuits en février 2021
Réponse de VrboOwner le 10 mars 2021
Our team at Lake Cumberland Resort III strives to make each and every stay the best possible for our guests. Unfortunately, there will be issues to overcome along the way, and we do our absolute best to correct those. This encounter is not a true representation of what we offer in our rentals. We take pride in our reviews. Because we are nearly at a 5-star rating, we are a Super Host on Airbnb and a Premiere Partner with VRBO. This particular home is currently rated 4.88. Our standards are high and we go over all issues with our staff to ensure we each learn from any mistakes. Renter receives an introductory kit of toilet paper and paper towels. Since this is a vacation house rental, we do not provide laundry soap at the homes. We do though when requested provide extra toilet paper, towels, linens, paper towels, trash bags, and so on. Moving forward, we will continue to work with our Six Sigma Consultant on our company policies and procedures.
Avis vérifié

10/10 Excellent

Betsy R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Just like the picture

Very clean, everyone was really nice. The house looked just like the picture. We have been to places that the pictures are old and the house look nothing like them. Pleasantly surprised. The bed sheets smell like they just washed them; very nice.
Séjour de 3 nuits en novembre 2020
Réponse de VrboOwner le 13 déc. 2020
Wonderful guest! We hope you found your stay as relaxing and comfortable as possible. We strive for a five-star rating. Thank you for your patronage and we are looking forward to welcoming you on your next stay with us!
Avis vérifié

10/10 Excellent

Vicki B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful location With access to the lake

A great family vacation was had by all!! I would absolutely recommend going back. It was a wonderful place to stay!!
Réponse de VrboOwner le 12 oct. 2020
Wonderful guest! We hope you found your stay as relaxing and comfortable as possible. Thank you for your patronage and we are looking forward to welcoming you on your next stay with us!

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