Cannot say enough about this place. Check-in was seamless with the app. I had a few complications with my booking, but the management team was always available and worked with me quickly to get it resolved. Thereâs enough parking for about 6 cars, which was greatly appreciated. The place is huge, and the theatre room was definitely a fan favorite. Itâs in a nice neighborhood in a central location with everything less than 20 minutes away. If given the opportunity, I would 10/10 recommend and stay here again. No complaints at all!
Fun for the whole family! We all enjoyed the game room, theater room, hot tub, and sitting on the porches. Great location, great views, and we loved the house. The only downside (and is completely minor) is that the small washer and dryer made laundry challenging for so many people.I would definitely recommend this place!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great time. The cabin was clean and spacious.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful cabin to stay in with great views. The whole family enjoyed all the different things to do in the game room and movie room was a big hit for the kids. Ideal location for going into Gatlinburg and Pigeon Forge. We saw bears everyday and even had momma and 2 cubs on front porch right after our arrival. Highly recommend this cabin and we will definitely stay here again.
We had a group of 3 families, including 7 kids and 6 who are under the age of 6. The cabin was perfect for us with a ton of options for bedrooms/sleeping arrangements, great views, and plenty of indoor/outdoor entertainment (arcade, theater room, hottub, etc). Check in process is slightly confusing , however the check out process was seamless. Only very minor complaint was trash receptor being down, and a minimal commute to a different one.
Our Sea Scout Ship needed a central place to stay as we have scouts in college and in HS. We were in Gatlinburg for BSA Winterfest and this place was great! When we weren't in Gatlinburg the kids wanted to hang out at the house. They didn't even want to go to "The Island" in Pigeon Forge this year. We will be booking again once we know the dates for Winterfest next year.
Our new family trip location! We have loved our stay and will be back for years to come! The location is perfect, the cabin is gorgeous, and the views are incredible! We had everything we needed! Even enjoyed the Christmas tree in the living room! We will be back
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our rental experience was wonderful. The cabin was in a perfect location and very close to downtown Gatlinburg. The mountain views from the cabin were absolutely breathtaking! I would definably book this cabin again!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was the perfect house for our family gathering. It was clean, beautiful views and great family activities. The management company was a pleasure to work with as well. I would book this house again! Have fun ya'll!
We found this property on the app, and decided to pick it for our family vaction. This property was way too big for our family: me, my wife, our 2 boys and one of their girlfriends. We chose this property for the amenities. It was a great vaction.
Pros:
The property was a very nice location and very clean.
The theather room was amazing.
Great selection of music on the jukebox.
Golden Tee was a big hit.
MarioKart was another game the whole family enjoyed.
The pool table provided hours of fun, however it will need resurfed sooner rather than later.
The views. There is a large balcony on all three levels, all providing some spectacular views.
The Property Management group. The first morning, we discovered a plumbing issues with one of the upstair showers. When i let them know, they gave me options for when they could come look into the issue. Once they assessed the situation, they gave options of how we would best like to handle this possible lengthy repair. Always worrying about what best worked for us. Because of this issue, they offered to give us free tickets for our entire group, instead of the normal 1 free ticket.
This also leads me to the free tickets through Xplorie. We used this several times.
I would suggest that they find a way to remove the metal piece attached to deck floor right outside of the hot tub. Very
hard to see at night, and could lead to a possible injury. My son almost stepped on it.
We will absolutely try to stay here next year.
Wonderful property. Will refer. Tons of kitchen utensils. Beautiful cabin. Theater room was amazing. Hot tub temperature was on point. Definitely returning in the near future.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was great. We enjoyed it very much, especially the game room and theater. Kitchen is a little small but has all the dishes, pots and pans, and utensils you will need. We had a situation with the cabin and had to leave one day early. However, Bear Tracts management handled the situation very professionally. We were sad we had to cut vacation short but it was handled to our satisfaction.
Great place to stay! This cabin was a great place to stay for our family. It was clean, well stocked with kitchen utensils and plenty of room. The location was amazing. We really enjoyed having the stores so close to us. The extra games in the game room were a big hit with our teenagers. We will definitely stay here again when visiting Gatlinburg Tennessee .
Our experience staying in this cabin was fabulous! It has plenty of rooms and beds for our family of 12. Although the kitchen was nice and well supplied, it was very small which meant only one or two in there. I canât say enough nice things about the Gameroom that included arcade games, a juke box, a pool table, large air hockey table and a nice large media/movie room. The hot tub was great although we didnât have enough time to enjoy it but it was great! Everything was really amazing! Loved itâŠand also the views were great! Highly recommend!
We had a large group for family vacation and this was the best place for us! The views were beautiful and the game room and movie theater were a hit. We saw bears daily, crossing the road and close to the pool area, which we really enjoyed. We loved our time at the cabin just as much as our time out on the town. The cabin was very clean and had everything we needed. Would love to stay here again!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have mostly all positive remarks and few negatives. The cabin has plenty of space. The kids spent most of the time in the arcade or theater room which kept it quiet upstairs for the adults. The kitchen table is big enough for meals and card games. We had plenty of bed space but our biggest complaint was the queen mattress on the top floor balcony view was not comfortable and the bed squeaked every time you moved. The adults in that room slept on the bunk beds and we moved kids to pullout couches. We had a couple of issues but maintenance was quick and friendly. Only other complaint was how far we had to take the trash. I understand it is important to have bear proof containers but we had to drive our trash to the closest bin. Other than that we enjoyed the location and views as well. Recommend.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
First the positives - great location- perfect size we had two families staying here and had plenty of space. Amazing game room with lots to doFor our teenagers (and adults!). Clean. Easy to get to. Paved roads. Negatives - kitchen had two towels and not one dish rag or sponge or scrub brush. Nothing to clean counters (Lysol wipes or Clorox spray). King bed on top floor very uncomfortable. The bedroom in bottom floor is directly attached to game room and should be more geared toward kids sleeping in it rather than the king bed. None of us adults wanted to sleep right next to where kids were gaming late into the night. NotOne hanger in whole house. Dryer didnât work- we were limited on space in car so I packed less knowing I could do laundry. With no dryer and no hangers we had clothes laying all over trying to dry. And only exactly enough towels for each person and wanted to be able to wash them but again no dryer. That was disappointing. I did call maintenance and he was very nice and tried to be helpful but apparently the part needed was coming from Germany so we had to do without.
Tamara B.
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