Overall we had a good stay because of the location of the house (being able to see and hear the sea at all times is definitely nice) and its deck. However, we would caution others looking to stay here to read all the fine print and to know that they will be dealing with hosts (property management company) that doesn't care. As VRBO hosts ourselves, we were pretty appalled by the lack of care about the guest experience and would be mortified if our guests ever experienced the same.
PROS:
- Location
- Beautiful big deck with views of the sea
- Nice master shower
- The house was cleaned well upon arrival
- Getting to hear the sound of the waves all day every day even from back of the house
CONS:
- Run by property management that doesn't care about the details (e.g. did not leave the welcome kit as stated on the web portal until we asked about it, no direct communication with us about check-in (everything is done through the portal), seeing how our stay was, check-out; and finally the worst being that after reporting an issue that needed fixing in the bathroom and following up with them, no-one bother replying to us to get the situation resolved)
- Had to bring all linens (including kitchen towels, sheets etc) and basic items like dish soap, sponge, trash bags, dishwasher tabs. There was an option to rent linens at a ridiculously high price. We knew about the linens but did not know the extent to which we would need to bring everything else. I believe there is a sentence or two in the portal but you have to search for it and we did not see it prior to arrival.
- All communication (or lack thereof) is done through the company's portal which is not guest-friendly. The only direct auto-communication we got was a survey asking about the cleanliness of the house.
- The house needs updating and make sure to read the fine print that is apparently shown when you click on a bubble next to certain amenities. We were looking forward to using the fireplace (in mid-May the evenings were still cool) only to find that they actually disable the fireplaces during certain months - apparently noted in a bubble if you click on it next to the listed amenity). This was a disappointment and could have been made clearer in the description.
- The master bed is hard to sleep on - noisy and whole bed moves with the slightest of movements.
OVERALL:
-The location is great but overall experience was sub-par and certainly with no help from the property management company.